How to fix errow 0x00000015

I found you several solutions on the Microsoft site. Please check them out:

Operation could not be completed error 0x00000015 The device is not ready

Use your Virus scanner. These errors (0x00000015)can be triggered by malware hiding inside your computer.please check your computer for malware. try checking it in safe mode and if that fix it, you may want to try system restore.

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If you still have the X7350 install disc, re-insert that in your hard drive to repair corrupted scan files/software.

This problem has something to do with java. Try updating your Java. If the Problem still persists. Try using a Virus scanner. These errors (0x00000015) can be triggered by malware hiding inside your computer. please check your computer for malware.

See when it comes to scanning problems with the printer ...The first thing to make sure scanning problems don't occur when scanning...... is to have the software for the printer....cause the software is for the scanning feature of the printer... . and the other thing to do is download the scanning utility for the printer ....its found on the company's website under the title drivers and support or drivers and software......Just click on the title and enter the full name (that includes the numbers after the name)of your laptop, printer or any hp product that needs a driver for the pc..... get the right scanning utility for the printer and you will fix the problem...

Dear Wayne,

It seems that printer is experiencing "carriage jam" problem

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00310254&cc=us&lc=en&dlc=en&product=60259

Click on above link and perform the stpes given there.

Uninstalled the printer. Reinstalled using the cd that came with the printer instead of using the drivers off the internet. Configure the printer to work with windows 7.

There is a switch on the underside on the scanner. This is the lock switch. Flipping it should solve your problem.

I recommend uninstalling all HP components from your add/remove section in the Control Panel - restart computer - and then reinstall from the original disk sent from the manufacturer. Do you still have the disk?