Thick paper wont print

photo paper is normally thicker that normal paper used in printers . try adjusting paper thickness settings to thicker paper or heavier gram weight paper

have you tried changing the cartridge..?

Sometimes a very small piece of paper can still be in the printer paper path after clearing a jam especially if the paper tears while removing the jam. The piece of paper may be too small to notice. Try blowing out the paper area with compressed air. Other causes could be the thickness of paper you are trying to print on, ie photo paper, thicker bond paper. Make sure the print settings match the paper thickness. I have a Lexmark laser printer, and I will get feed problems if the settings are not set for the correct paper type.

I hope this helps.

Alex

Did you clean the print heads and/or re-calibrate the printer after installling the new ink. It is possible, however, to have gotten a faulty cartridge.

Hope this helps
Randy

Hi ,
While printing go to the printer settings nad check if any Black print option is clicked. Also check the color cartridge status.

Be sure and check the printing properties before printing. make sure that you specify the kind and thickness of the paper. This way the printer expects that thickness when printing. Sometimes, glossy paper makes the printer jam easily. Try putting around 25 regular paper on bottom of special paper and see if that helps.

dont use thick photo paper like 230 gsm up, instead use 180 gsm papers. but if you dont want to waste the purchased thick photo papers, you can open the back and manually insert the paper once the printing process started. i tried this as a trial & error basis until i had perfected it.... hope it works with yours.

Per the user manual you should try using manual feed, loading one piece of paper at a time into the try and then following the on screen directions(whould be press the stop button once after paper loaded), find attached a image showing how to set up the manual feed

Menu> scroll to Paperhandling> MP Tray type>>(plain) try changing this to cardstock  <enter>
instead of MP Tray type do the same for Cassette if you desire....
Best, danakadan

See the manual. It looks as if 120g/m2 is the heaviest paper it can use:
"Set Type to correspond to the paper loaded in the tray from
which you want to print. This will let you get the best quality
printout. If not, print quality may not be acheived as you want.
Thin: Less than 19 lb (70 g/m2) thin paper.
Thick: 24 lb to 32 lb (90~120 g/m2) thick paper.
Cotton: 20 lb to 24 lb (75~90 g/m2) cotton paper such as Gilbert
25 % and Gilbert 100 %.
Plain Paper: Normal plain paper. Select this type if your printer is
monochrome and printing on the 16 lb (60 g/m2) cotton paper.
Recycled: 20 lb to 24 lb (75~90 g/m2) recycled paper.
Color Paper: 20 lb to 24 lb (75~90 g/m2) color-backgrounded
paper."