HP C309a Photo Smart Premium how to reset ink level

There could be a paper jam in the printer head clearning system. If the head cleaning system is not completing the cleaning motion cycle the carriage will not move the catridge to the centre.

It seems print head clogged,this issue not related with cartridge, perform clean print heads 3-4 times & chk, if no result replace the print head (CN642A).. I won't suggest for manual cleaning for this print head unit.. Thanks for listening me..

shut of both the electrecity and the shut bottom press 10 minutes than replugg and start

Try using the HP Print Diagnostic Utility in Windows

If you need more help post back! Thumbs and testimonial are welcome!

1) remove all the orange tape from the cartridge properly...
2) plug in the power chord directly to the walloutlet
3) unplug the power chord from the back of the printer.. then press and hold down the power button for 30 sec... then release the button.. the plug in the power chord and turn on the printer..
check the ink level...
4) if it does not work press the setup button on the printer >>> press the right arrow and go to Tools >>> clean printhead...
5) after it is done again press setup >>> Tools >>> Align Printer.
after that is done check the ink level again...
if it still does not work follow the next step..
6) unplug the power chord from the back of the printer.. then press and hold the pound(#) and 6 key together.. then withough releasing the button plug in the power chord... after you plug in the power chord release both the buttons... alignment will continue... do not stop the alignment...
after it is done again check the ink level...
7) you can also check the ink level by pressing the setup button >>> Tools >> Display Estimated Ink Levels...
Hope this works for you...

Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Easiest way possible? Take out the photo cartridge and put a piece of scotch tape on the ink part. That's what I do. But if you want to do it on your computer, then you will need to browse through your print settings. You can do this in Start Menu > Printers and Faxes, then right click on the printer and select Printing Preferences

I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
Please consider the following:
If you are using a refilled or third party cartridges that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors.
If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges
Don

well but new ink and the well help

You cannot reset the ink level indicator for the HP 60 ink cartridge. It shouldn't matter anyway because the level is only estimated for "management purposes only" (see user manual) meaning to let you know when it's near time to order a new cartidge. I have tried cycling through 3 different cartridges to reset the ink level for the one I refilled but it didn't work. Refill and just ignore the ink level indicator. Also, it's a good idea to clean the print heads with the solvent in the refill kit before refilling to remove old ink and imrpove print quality.