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Any malfunctions its gives error 'E'... Check paper jam, carriage struck, cartridges faulty and service related issues.checking carriage:Switch on the machine check carriage(the unit carrying print heads)moving left & right.. if its not moving, it might be struck in service station(service station located at right end and its allow carriage to rest on it during shut down as well as its cleans the print head nozzles). power the machine pull carriage out gently, don't force it..Clean encoder strip: Encoder is located back side of the carriage and its guides carriage to move properly, if encoder became dirty you will get error message, clean encoder with smooth cotton cloth.
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Hi! If the error comes up during the initial setup of the printer:
Select All-in-One Printers.
Double-click the Setup Guide for your printer.
Open the printer access door.
Remove all:
orange shipping tape
foam pieces
Follow the steps in the Setup Guide to insure that you have properly installed the printhead and ink cartridges.
Close the printer access door.
Press OK to clear the error.
Make a print.
OR
Check the printhead carriage area:
Debris and Obstructions:
Remove any paper, tape or other obstructions from the printhead carriage area.
Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.
Ink Cartridges:
Lift the printer access door, then remove the ink cartridges from the printhead.
NOTE: If the printhead does not move to the center position, press Home, then Maintenance on your printer. Check if the Install Ink Cartridge option is available. If so, select Install Ink Cartridges, press OK, and follow the instructions. Otherwise do the following:
If an error is displayed on your printer control panel or the status monitor on your computer, press Cancel to clear the error.
Go to KODAK All-in-One Printer Downloads and Drivers,
select your printer from the All-in-One Printers pull-down list, and
download and install the latest firmware version for your printer.
Follow the on-screen instructions.
After you upgrade the firmware, press Home on the printer control panel.
Select Maintenance, then press OK.
Select Install Ink Cartridges, then press OK.
Follow the instructions on the control panel LCD.
Go to the next step.
Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
Verify that the KODAK Ink Cartridges have not been refilled.
Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.
Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
Check your Catridges, they might be dried up if new, or empty, Remove them shake them to feel a presence of ink or tap them on a piece of paper to verify if ink will comeout if not then they are empty and need to be replaced they they have a bit of ink you need to shake and try printing again if this persists change the catridges, also make sure that the Printer is Clean, verify the Catridge Carrier for any dry ink deposits.
Lift the printer access door, then remove the ink cartridges from
the printhead.
Verify that the label on the ink cartridges is intact, and that the
cartridges are not damaged.
Verify that the KODAK Ink Cartridges have not been refilled.
Insert the ink cartridges into the printhead, then press down firmly
until you hear them click into position.
Close the printer access door.
Check the printer status monitor on your computer (or the LCD screen
on the printer) to determine if there is sufficient ink available
for your print job.
NOTE: Once the "Black ink cartridge is low" or "Color ink cartridge
is low" message is displayed, print quality can be affected.
Reprint the picture or document that had the quality problem
If still same quality then...
Load inkjet paper into the paper tray.
On the control panel, press Menu.
Select Calibrate Printer.
Select Print Calibration Page
Press Start.
When the print is complete, press Cancel to end the
calibration process.
Check the six color bars on the printed calibration sheet.
Are the color bars completely filled with solid color?
If no then:
Press Menu.
Select Clean Printhead, then press OK.
Select Deep Clean, then press OK. The On/Off light
flashes green during the cleaning procedure.
When the On/Off light glows steady, press OK.
Select Calibrate Printer.
Select Print Calibration Page
Press Start.
When the print is complete, press Cancel to end the
calibration process.
When the print is complete, press Cancel to end the
calibration process.
Check the six color bars on the printed calibration sheet.
Are the color bars completely filled with solid color?
If again No...
then printhead needs replacement... call Technical Support to get it replaced
The HP all-in-one product will print black copies using both the color and black cartridges to create composite black in Normal and Best modes. This is necessary to create the correct grayscale shades.
The color cartridge may be out of one color of ink. Perform the steps in the 'Colors are not correct' section above to verify that the ink cartridges are not low on ink.
Verify that the correct paper type is selected in the Paper Type setting.
Some photo paper has different chemical characteristics than Hewlett-Packard paper. The HP all-in-one is designed for use with HP Premium and Premium Plus Photo Paper. The photo paper, paper-type setting should be used with HP Photo Paper. For other paper brands, it may be necessary to use the plain paper or premium Inkjet paper, paper-type settings.
OR: The ink cartage you have may be defective if is a refilled or recharged cartage.
Verify that the ink cartridges are intact and securely inserted into the printhead, then make the same print.
Lift the printer access door, then remove the ink cartridges from the printhead.
Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.
Verify that only KODAK branded ink cartridges are installed.
Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
Close the printer access door, then make the same print.
If this will not correct the issue, try to follow these steps
Clean the printhead, then print a demo sheet.
Verify that inkjet paper is loaded in the paper trays.
Press Menu.
Select Clean Printhead, then press OK.
Select Deep Clean, then press OK. The On/Off light flashes green during the cleaning procedure.
When the On/Off light glows a steady green, select Print Demo Sheet, then pressStart.
If these steps will not correct the issue on the printout., you need to call Kodak technical support ( 1 800 421 6699) possible the printhead is defective and it needs to be replaced
The paper you print on is not relevant.
What happens is the green tint is the actual printer delivering all the colours to give a 'composite' black.
On shiny photo paper this is emphasized where as on plain paper the colour is absorbed and shows as intended.
So what can you do?
Move away from black and go for a tint such as sepia.
Good for you for being on the internet and posting the question! The yellow light usually means, paper, ink or a jam. If it's got paper and ink, check for jams and even power cycle it and see if that helps. And try printing, it may just be reporting low ink. Good luck!
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