It will boot up and get to the menu, however it won't let me into advanced settings since I don't know the password. 456 does not work. I tried 123 and it lets me in, but only to very limited options. Nothing that really helps.
SOURCE: can ping my polycom 501 but cannot open with my
Have you tried a factory reset from the menu interface? Be careful if you do, and only choose "Format File System" as a last resort, and only if you feel comfortable enough setting up a FTP/TFTP boot server to re-provision the phone, as this option will erase everything, and then all it'll do is get stuck in a boot cycle until reprovisioned.
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