Question about Janome Memory Craft 9500 Computerized Sewing Machine

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Broken Carriage? I accidentally left something behind my machine, not leaving enough room for the carriage arm for embroidery. Now the machine makes a funny noise and the carriage will not move properly. It will move from side to side, but not back and forth. Is there a way to fix this without sending it to the repair shop? Taking it to the shop will probably cost a minimum of $100-$150.

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  • Janome Master
  • 2,486 Answers

I do not think this is a DIY repair. That said, it seems likely gearing has been damaged. Without a workshop manual, even if you found the gear, you do not know the identification number for it. I see no authentic download of the workshop manual on the web for this Memory 9500.

I only find the Instruction manual available on the web (freely available at the Janome site). Even if you find a Janome technician on an answer site, that is not going to get you disassembling the machine, replacing the part, reassembling it, and adjusting it.

Check Janome support and see what they offer: tech advice, workshop manual for sale, and/or parts. You are likely to conclude you need to find someone at a service center.

Here are some links:

http://janome.com/en/support

http://janome.com/siteassets/support/manuals/retired/embroidery/inst-book-mc9500.pdf

Instruction Manual Janome and Newhome 9500 (hardcopy, some parts)

http://www.janomeservicevideos.com/wordpress/wp-content/uploads/2015/02/Error-Codes.pdf There is only one reference to the 9500 on the page.

Posted on Sep 03, 2017

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Posted on Jan 02, 2017

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SOURCE: strange noise from the lever that connects the hoop to carriage

Is this where the belt would be also, because my arm bumped the wall because it did not have enough clearance and it jumps and clicks when returning to home.
withtlc@mchsi.com debbie

Posted on Jun 21, 2010

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