Polycom SoundPoint 330 IP Phone Logo

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Anonymous Posted on Jan 30, 2012

Error,application not present of polycom soundpoint P321,how do i solve this issue?

Any help pls

5 Related Answers

Anonymous

  • 24 Answers
  • Posted on Apr 14, 2009

SOURCE: polycom ip501f error, application is not

Make sure you have the latest BootROM and SIP config files for this polycom(sip.ld, sip.cfg, etc...) on your TFTP server. If you do not have this - download from here - http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip501.html

If you do not have a TFTP server, you can download one for free.

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Anonymous

  • 95 Answers
  • Posted on Dec 22, 2009

SOURCE: what is the default password for Polycom

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.

Testimonial: "Thanx a lot. Although I had managed to find the password for console but the web interface password was still missing. :-)"

Anonymous

  • 11 Answers
  • Posted on Jan 12, 2010

SOURCE: error loading 0004f220429c.cfg

This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Anonymous

  • 11 Answers
  • Posted on Jan 12, 2010

SOURCE: Polycom IP 330 SIP C Will not boot up

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Anonymous

  • 11 Answers
  • Posted on Jan 12, 2010

SOURCE: i am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

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Related Questions:

0helpful
1answer

I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.

You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.
0helpful
1answer

I has polycom soundpoint ip33, while booting its giving error " error loading 0004f220429c.cfg" and its not booting at all.pls guide me how to fix this problem.

Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone
2helpful
1answer

Error loading 0004f220429c.cfg

This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
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"Couldn't contact DHCP" error

Check on the router if you are distributing enough IP addresses.
0helpful
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Connection Problem

I think you have to have the upgraded cable modem with the rj11 on the back in order to pull the voip dialtone. Hope this helps
0helpful
1answer

Polycom IP 330 SIP C Will not boot up

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
3helpful
2answers

Polycom ip501f error, application is not present

Make sure you have the latest BootROM and SIP config files for this polycom(sip.ld, sip.cfg, etc...) on your TFTP server. If you do not have this - download from here - http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip501.html

If you do not have a TFTP server, you can download one for free.
0helpful
1answer

Making a Polycom SoundPoint 501 work on an Avaya IPO

As you have probably found, SIP phones are not supported until R5, which just came out.
0helpful
1answer

I am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
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