Question about Polycom VSX 7000 Video Conference

1 Answer

Why does our office Polycom system go dark when no one moves?

It seems as though the system goes into some sort of power save mode or energy save mode. The picture becomes darker or dimmer when there is no movement for a period of time. For example, during meetings with our east coast office, at a certain point in the meeting thier video picture, which we are looking at, gets darker or dimmer. It seems to happen when no one gets up and moves for a while.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Polycom Master
  • 51,852 Answers

There could be an automatic timeout when no movement is detected. The solution is to have everyone keep moving, even breaking into a lively dance from time to time.

Posted on Aug 12, 2017

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 5 Answers

SOURCE: Polycom VSX 8000-- cant hear

If you cant hear anything then this is a firewall issue not the VSX8000. Call us for port openings. 415.637.9989 . If the unit works on a LAN but not outside your firewall this is what it is. If it does not work on a LAN then it is the VSX8000..

Posted on Apr 21, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Polycom spectralink 6020 voicemail


All depends what phone system the Spectra runs along side with, call your vendor who installed it or your office manager/admin

Nov 17, 2012 | Polycom SpectraLink 6020 Wireless...

2 Answers

How to fix Polycom soundpoint IP 335 with surge damage


The IP 335 is an entry level phone so it is doubtful that there would be anything like a fuse in it. From what you've described here I would say the phone is fried. Moving forward I would recommend to always keep your important electronics on a good quality surge suppressor and/or a UPS. Good luck.

Jun 26, 2012 | Polycom SoundPoint IP 335 IP Phone

1 Answer

My E520 Dell shuts down in to the energy save mode after 1 minute of booting and then the high speed fan comes on and screen goes black


off the energy save mode...it goes revert of ur action...re-install opreating system..is it work? clearfy

Mar 16, 2012 | Dell Dimension E520 PC Desktop

2 Answers

My IBM screen goes dark after being on for several hours. It will return to normal, and then go dark again. Could this be the HDD is getting too hot? Is there a way to increase the fan speed?


Check the energy save settings and see if the monitor is set to shut off after a certain amount of time. Also if the laptop battery gets low it may start to turn off the monitor to save energy. Are you using the computer on a/c power or battery power when this happens? As far as fan controls the settings are usually in the bios but you can sometimes install software that will control the system fan. The BIOS system menu is usually available by pressing delete when the computer boots up(some computers are different button).

Sep 08, 2009 | IBM ThinkPad 570E Notebook

1 Answer

Monitor keeps switching itself off


Switching itself OFF to me it means even the LED light at the front goes OFF. If that's the case, you may have a hardware problem. However, if the LED changes color, chances are your monitor is gone to "sleep mode" in order to save you money on energy. If the latter is the case, simply moving the mouse of pressing any key on your keyboard brings the display back. Try that.
Energy saving is controlled by your Operating System, Windows or Mac. Look in the Control Panel for Power Management or similar category. In Windows, these settings can be found and are related to Screen Saver. Look there first.
Good luck!

Aug 25, 2009 | Xerox Computers & Internet

1 Answer

TOM TOM GOES BLACK WHILE DRIVING


It appears that you do indeed have the system on energy save, go back into set up and un check power save mode.

Jul 07, 2009 | Tomtom GO GPS Receiver

1 Answer

CLEANS ITSELF TOO FREQUENTLY- 2-3 TIMES EACH DAY


Try maxing out your power save timers. Here are the instructions. I suspect the machine is going into power save mode to quickly. Here is how you do that.

NOTE: To save energy, the printer enters a power saver, low-energy consumption mode after a predefined period of time since its last activity. In this mode, most printer electrical systems are shut down. When a print job is sent to the printer, the printer enters the Warm-up Mode. You can also warm up the printer by pressing the [OK] button on the Control Panel.
If the printer is going into Power Saver mode too often and you do not want to wait while the printer warms up, increase the length of time before the printer goes into the Power Saver mode.
Modify the timeout value:
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Printer Setup] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Printer Controls], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Power Saver Timeout], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select the required timeout value (30 - 240 minutes), and then press the [OK] button.

    NOTE: Select a larger timeout value to extend the length of time before the printer goes into the Power Saver mode.

  5. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main screen.
elem_1_spacer.gif

Feb 02, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Power save mode


I had the exact same problem but it is fine now! :) And this is how you solve it .....you press the power button (single press), and a series  of options come up...if you scroll down them you will come across a 'deactive power save mode' option, click select and this should sort it out! 
Hope this helps! :) 

Jan 15, 2009 | Nokia N96 Smartphone

1 Answer

In power save mode


The monitor is not receiving signal from the computer. Is the power light on on the computer? If so - press and hold power button on computer until the power light goes off, then press again to restart. If the computer starts and you still have no picture it is most likely a video card or motherboard problem.

Nov 17, 2008 | Dell E173FP 17" LCD Monitor

2 Answers

Monitor goes into energy save


try going into the controlpanel,display,then on the screensaver tab click on the power button and check settings

Apr 23, 2008 | Dell Dimension XPS PC Desktop

Not finding what you are looking for?
Polycom VSX 7000 Video Conference Logo

Related Topics:

69 people viewed this question

Ask a Question

Usually answered in minutes!

Top Polycom Lands Phones Experts

Brad Brown

Level 3 Expert

18060 Answers

The Knight
The Knight

Level 3 Expert

76046 Answers

Joseph Wright

Level 3 Expert

1600 Answers

Are you a Polycom Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...