In my office, when a call comes into line CO-01, the main reception line rings and the calls are transferred accordingly. However, every time CO-01 rings for the receptionist, my phone rings as well. Mine is the only phone that does this. How can I silence incoming office calls without silencing the ringer for interoffice transfers?
Your Handset has been programmed i guess by mistake to be in the same ring group as the main receptionist for C0-01 . Use Google for programming manual to make changes.
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Thanks for the advice. I did download the programming manual online, but I had trouble figuring out what to look for. I'm thinking that the key here is called the "Incoming Call Distribution Group". I'll poke around with that next time I can get into the system.
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