Everything works right except the water goes underneath into the tray rather than through coffee into the cup
SOURCE: "Fill System/Press Steam"
Remove the tray at the front of the machine. Look inside and you will see a rubber flap which separates the right and left side of the machine. Gently lift this to the right and look inside to the left (a small mirror like from a womans compact and a flashlight will help you see in there.) You will find a small circular screen (about the size of a half dollar.) You need to wipe ALL the coffee grinds off of this screen. That should fix the problem. If you use dark beans, you are probably grinding them to fine and some of the oily residue is sticking to this screen. Try grinding the dark beans more coarsely. Only change the grinder WHEN IT IS GRINDING by adjusting the litlle knob in the box where you place the beans. If the problem started just after changing the filter you may have air in the water line and it needs to be flushed. Try running the tea portion hot water until it clears. These suggestions were given to me by Capresso and actually worked for my machine. Good luck. Gary
SOURCE: less water than supposed to be
Hi
The sieve in the brew unit appears to be clogged, you say you have cleaned under the flaps, but are you sure there`s nothing left on the sieve? Clean out all coffeegrounds you find inside there. Also, check the grinder setting; it could be you have set it to fine. This usually makes the coffee barely dripping from the spout. After cleaning and adjusting the grinder setting, you should run a cleaningprogram.
In worst case; the sieve has to be taken out and cleaned, this is not recomended to do without training.
SOURCE: Water does not come out the frother/hot water spout .
Also could have clog in the frother. Unscrew the tip off and shove a staightened paper clip up it. Worked for me! Make sure you do the tablet cleaning to clean the scale out of the boiler. The coffee nozzles can get clogged the same way. Paper clip works there also (:
SOURCE: The coffee grinds no problem but the hot water
Your problem is due to scale deposit to the boiler. The water pump at the exit have one way goes to the boiler passing throung and goes to the coffee group and thus the coffee in the cup. Since now the boiler-thermoblock passage is blocked and the water pass troung the expell valve after the water pump and ends directly to bin.
So you need remove the boiler and manualy descale the boiler.Manytimes the boiler is so heavy build scale that it need to be replaced with a new boiler-thermoblock.
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