Question about HP Compaq Presario CQ50-110US Laptop
It is very slow and if i try to watch netflix it goes in slow motion i have no idea what i am doing but hp wont help unless i buy new software
To go back to when the laptop came from the factory Joe, requires the Restoration Disk. (Or a fresh, new genuine copy of Windows)
The Restoration Disk (CD) is installed into the optical drive, with the laptop on, and Windows fully loaded.
When asked, choose Full Installation. (Destructive Installation)
If you do not have the Restoration Disk;
In the USA the disk is free. The shipping and handling is not.
$17 for a 3 to 5 day ship, $24 for a 2 to 3 day ship.
Call the toll-free number 1-800-474-6836
24 hours a day, 7 days a week.
Have the Serial Number written down, and handy. It is on the Bottom of the laptop, in a white Service Tag. S/N = Serial Number
(P/N = Product Number. HP's model number)
For other countries use HP Support Worldwide,
1) Make sure your Java is up to date. Go to www.java.com
Download, and install the latest version of Java.
2) Make sure your Adobe Flash Player is up to date.
[ System Restore only takes you back so far, IF, there is a Restore Point. Does not go back to day 1 when it came from the factory, unless the laptop is very new ]
Posted on Jan 16, 2012
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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