Please go to this Canon link (
click here) and enter the term "ink cartridge replacement" in the search window for a set of detailed instructions (with pictures) on how to replace your ink cartridges.
As you face the printer, with the scan cover open,in position to remove them, the black cartridge goes on your left and the color on the right.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!
Thank you for your advise, but I have nothing attached to the printer.I have managed to get the manual and it say's that E9 could be that the paper is not postioned correctly on the glass. I will try to sort it later .Thank you for your help.
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