Audio Players & Recorders Logo

Related Topics:

CMFo Posted on Oct 14, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Bose 3800 dvd player drawer will not open

When I push the open/eject button on my Bose 3800 home theater system to open the DVd drawer, it doesn't open. this is an intermittent problem. It first occurred on and off about 2 years ago, then I didn't have the problem for about 8 months, but it just happened again last week. Any ideas on how to remedy the situation is welcome.

1 Answer

erichudson37

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 50 Answers
  • Posted on Oct 14, 2017
erichudson37
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Aug 13, 2010
Answers
50
Questions
0
Helped
19088
Points
135

In days gone by?! they used to have a small little hole in the front of the CD and DVD players so you could open a small paper clip and use it as poking tool to manually push open the drawer.
It depends on how confident you feel, but you might need to see if you can actually remove the DVD player from the Bose unit - the open and close mechanism runs typically on an O-Ring from a motor to a gear drive that pops open the door and brings the tray out - It may need a cleaning with a rubber cleaner or if nothing else handy, then a Q-Tip and some rubbing alcohol. Take a good look at the O-Ring and see if it is getting cracked and if you know of a place where you can get a replacement, then you might as well do that - It may not be an easy thing to do, but as I have done it before a few times, it is do-able
Eric

5 Related Answers

Anonymous

  • 16 Answers
  • Posted on Jan 16, 2008

SOURCE: Bose 321 DVD Stuck Won't Open

This can happen if the disc has been put in upside down accidentally, if both sides are highly reflective (e.g. blank recording discs). If so, you need to get the system to eject the system before it attempts (and fails) to read the wrong side of the disc:
On the back of the Acoustimass module (sub woofer) is a power switch. Use this to the turn the system off and wait 30 seconds. Switch it back on, the media centre flashes up "Bose 321" - press the eject button firmly once as soon as this disappears. If this works, contact Bose with the serial number from the media centre to see if the system needs a (free) software update (a disc they send in the post) - just in case the system is having general disc reading issues.

However, it may be that the drive has failed - it's a mechanical part in a mass produced system so this is not unreasonable, just disappointing. But because you have bought a premium system, the company will rush to help you - call them for a repair and explain you need the disc back urgently. they'll probably arrange an urgent, fast turnaround repair....

Ad

Brandon M.

  • 34 Answers
  • Posted on Nov 07, 2008

SOURCE: Apple TV and Bose Home Theater

You should be able to connect hdmi from apple tv to bose v30 for picture and sound. You can also run component video to bose and a hdmi out of bose to tv. Just make sure your running hdmi out of bose system to tv if your tv supports hdmi if not use component video cable. Another way which isn't as good of quality is to run fiber optic from apple tv to bose v30 and hdmi straight to tv.

I’m happy to help further over the phone at https://www.6ya.com/expert/brandon_60dfebff379d64bd

Anonymous

  • 71 Answers
  • Posted on May 31, 2009

SOURCE: Bose Lifestyle 48 System play's dvd in black & white only

Your s-video cable at the back of your media center is loose. This will cause black and white internal video and is known to fall out or just become loose from minor movement. (it's the nature of s-video cables) This should solve your problem. This is the s-video cable that connects to the VS2 and media center.
If this doesn't solve the problem (I'd be surprised), just reset it by unplugging the DC power cable at the side of the VS-2 for about 30+ seconds and plug it back in..

Anonymous

  • 60 Answers
  • Posted on Jul 23, 2009

SOURCE: i need the manual for the bose modle av 321 11

http://www.bose.com/controller?event=VIEW_STATIC_PAGE_EVENT&url=/customer_service/owners/guides/home_theater_system.jsp

mikadot

mikadot

  • 2113 Answers
  • Posted on Nov 09, 2009

SOURCE: the dvd drawer will not open on Bose 3-2-1 system

That happens when you close the drawer instead of pressing the close button  you can skip gears and it would have to be taken apart and re-calibrated.   Sometimes it is just a glitch that you can over-ride using a straight pin into a small hole on the front  (assuming this uses a drawer).

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

DVD drawer will not open - stuck dvd inside

My only suggestion is to press and hold the eject button for a period of time (15 - 30 seconds). This might unlock the drawer. If not, I would contact Bose Customer Service directly.
2helpful
1answer

Blockbuster dvd movie put in Bose player and pressed Play and showed NO DVD (it was in slot)and now will not eject. took front panel off dvd player hoping an emergency button but no. HELP

Completely power down the sound system, and unplug it from the wall socket. Wait a minute, and plug it in again. Power the system on.As soon as the power is on, press the OPEN/CLOSE button on the console. After a few seconds to a minute, the disk drawer will open.
3helpful
2answers

Dvd will not eject. keeps trying to load and will not respond to eject. disconnected power and tried again but same result.

look for a small hole on or right next to the ejection button get a toothpick or anything that will fit into hole and push in that should disengage cd tray
0helpful
1answer

The dvd drawer will not open on Bose 3-2-1 system. When you push the button to open the dvd, the display say ''opening'' but it does not open. There currently is a dvd inside.

That happens when you close the drawer instead of pressing the close button  you can skip gears and it would have to be taken apart and re-calibrated.   Sometimes it is just a glitch that you can over-ride using a straight pin into a small hole on the front  (assuming this uses a drawer).
0helpful
1answer

When I press the Eject Button on the Bose 321 DVD Player the tray does not open up. I can hear the sound as if trying to open

normal issues with cd/dvd trays - gear/rubber of the tray transport worn out.

manytimes it helps if you always keep a cd/dvd in the tray (don't keep the tray empty)

it may also help if you can keep the bose 321 vertical.
0helpful
1answer

DVD drawer stuck out

Try to unplug the unit from its power source, give it a minute then plug it back in.If open appears on the window, hit the eject button. See if that will work for you. If that dont work, hit source and on at the same time, then eject if open appears in the window. That should close the draw for you.
0helpful
1answer

Open DVD Bose 3 2 1

Hello buivan, i wish i can make it bigger. but the file is too large to fit in. However, you can do the ff: if drawer bezel won't open by the eject button, do it manually. Turn over the console. you will see a slot underneath the front panel. use a small screwdriver and rapidly move the screwdriver toward the rear of the console.This will press in the built-in eject pin and cause the DVD drawer to open. Gently unclip the DVD drawer bezel from the front and lift it off. Remove 6 screws to open the console if you want to repair the DVD ROM made by Toshiba.

Good luck...siliconchip.
0helpful
2answers

DVD is stuck in Bose lifestlye 48 media player

We had a power surge during a thunderstorm that dimmed our lights, and after that the CD opened as normal.

A friend suggested that I pull the power connector, press the open/close button and hold it down as I reconnected the power connector. The power surge beat me to that, so I don't know if it works. It was more than "Tech Support" could offer however.

Mel47
0helpful
3answers

Bose 321 DVD System

I love my Bose 321 DVD system, but a few days ago, it started acting weird. I put in a DVD, and it reads - "No Disc".....and I'm not sure why. I cleaned the disc, and I also played a DVD/CD Maintenance kit - I'm not sure what is wrong. It seems like I have a problem within the system - what can I do?
Not finding what you are looking for?

174 views

Ask a Question

Usually answered in minutes!

Top Bose Audio Players & Recorders Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Bose Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...