Toshiba 37AV52U LCD TV Logo

Related Topics:

Katie Bardo Posted on Mar 12, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Input selection menu randomly appears, how to fix?

Our Toshiba 37AV52U has started to randomly display the input selection menu screen. This has never been an issue but it seems to be happening more and more frequently as of late. The batteries in the remote control are brand new and there doesn't appear to be any type of corrosion or damage to the remote. It seems like there must be some kind of a *communication error* that tells the TV to display this screen. Once the input selection menu is displayed, it always disappears within three to five seconds. It has started happening about 2-5 times an evening (sometimes more, sometimes less) for the past few weeks. There is no clear indication of when it happens or why it happens and we have been unable to predict when it will happen again. Sometimes it will continually do it, sometimes we will go days without it malfunctioning at all. Any ideas on this one?

1 Answer

The Knight

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Toshiba Master 76,851 Answers
  • Posted on Mar 13, 2017
The Knight
Toshiba Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Oct 14, 2010
Answers
76851
Questions
30
Helped
14995055
Points
237762

Main system control memory IC fault. This is a very small IC; have 8 solder terminals, and can be located very near to the main system control-chroma IC. Check and replace it. Be sure to replace it with the same number printed on it; in all respect. Otherwise, it won't go. http://electronicshelponline.blogspot.com/ Before replacing it, try a reset to this set, and then check.
There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; check the site linked here.

5 Related Answers

jerryg50

Jerry Greenberg

  • 1691 Answers
  • Posted on Apr 30, 2008

SOURCE: boxes on screen when first turned on

What is very interesting about digital video is that it works with memory, sampling, and clock cycles. If any parameter is off specs to the point where the correction routines cannot interpolate the data there will be errors shown. When these types of problems happen the effect can be unstable. There are many factors that can contribute to these errors.

What is also interesting with digital video, is that the error factors and characteristics can change with the content and with the change of content. When there is more than the average data to process, delays can be introduced.

I know exactly what you are talking about. I have seen aliasing many times with digital transmission and processing equipment.

If the processor boards in the TV set have been changed, logicaly this should normaly rule out any problems with the set. It would be a very big coincidence that the new boards have the same defects as the old ones.

If you can play your DVD's using the HDMI cable in to the same input where the sat was, and there was no visible fault, you know for sure that the fault is not with the TV set!

I would guess you even swapped HDMI cables around to rule these out as well?

If you have a set of A/V component cables, and your sat box and TV set has the component option, you can test the component input of your set from the sat box. This will still be able to be HD, but it will be analog between the box and the TV. This may point ot something later on if there is still a fault.

Many times over the years, I have seen intermittant faults with cable boxes and satellite systems. Anything is possible with these.
__

The simplist sat system has basicaly the following components:

Dish and LNB located outside.

A cable that runs in to the house that has CATV connectors on each end. The connector on the outside must be the waterproof type.

There will be two cable runs on some systems for a double LNB, or there can be 2 LNB's on a sophisticated system.

On the inside of the home, depending on the system there will be an A/B relay for the Horiz and Vert polarization for the signal being recieved. In a single wire system, this relay can be built in to the LNB.

Then there is the necessary cable feed with connectors to the TV sat docoder box.

If there is a shared system, then there will be a distribution system, and possibly multiple A/B relays, depending on the type of system.
__

What I am pointing out here, is that there are many parts of the sat system that can degrade the signal. I would start with the most simple, and that is trying a new box.

Ask your sat company or your dealer if they will give you a loan of a box to try.

Also, a professional sat system installer who has a spectrum analyser and knows what he is doing, can check out the system from end to end to see if there is any signal losses up to the decoder box. The next step is to try parts in order to locate any failures.

Here is another approach. If you have a neighbor or friend that is on the same sat service as you are, ask him if you guys can swap sat boxes for a few days just to see what happens. If he gets your problems, and you are okay with his sat box, this rules out the sat box totaly!

For your sat system, you can go to to the dish and make sure that the connector is screwed on securly. You can remove it to see if the center contact is okay, and also see if there is any sign of corrosion inside the conntector. Corrosion means water was leaking in.

You can follow through to make sure all the connections are okay. You will not be able to test anything without being able to substitute the parts, or have the equipment to take measurements.

Personaly, I am betting on a fault with the satellite system, and not the TV set!


Jerry G.

Ad

Anonymous

  • 141 Answers
  • Posted on Sep 05, 2008

SOURCE: Black menu-like box randomly appears, covering the picture

This is a problem with closed-captioning. What you are seeing is a closed captioning box with no captioning in it. Usually this is being accidentally transmitted by the cable company "head end". Just make sure your closed captioning function is completely turned off. if you are seeing it randomly, it may well be coming from your cable company. Is it just on certain channels?

Anonymous

  • 1622 Answers
  • Posted on Sep 02, 2010

SOURCE: if i turned ON ,

Hello,
Check for dry soldering, bulged capacitor, but if otherwise Problem is in either power supply or the Y-Sustain board.

The Y-Sustain is a relatively large board out of which go connections to the side of the display; it's therefore closer to either the left or the right side of the display, has at least one rather large heat sink on it and fat power cables connecting it to the main power supply.

Often there are fuses on that board - one or more. Check those.

if they are blown you can try to replace them, but expect them to blow again - usually the whole board needs to be replaced.

Thanks and take care...

Anonymous

  • 99 Answers
  • Posted on Jan 06, 2011

SOURCE: My TV screen appears for a second then turns

If the tv isn't fully shutting down. but just flashing on and off then it
sounds like a backlight supply fault.
All LCD screens have what can only be described as micro flouro lights inside the screen module.
it is possible that the power supply is faulty causing them to flash on and off every now and then. or the tubes themselves are damaged.
to confirm this..
Lay the tv down flat on its back and power up in a well lit room
get down close to the screen and look across it at a acute angle
now if the black screen looks like it is still displaying an image then it's definatley your backlights!

in which case it could be a simple fault in the power supply.
so if your feeling confident in yourself i can talk you through what to look for in the supply..but try this first and get back to me.

hope this helps,ben :-)

caroldon

Donald DCruz

  • 17130 Answers
  • Posted on Jun 15, 2011

SOURCE: Hi I have a Toshiba 42HL196 (24" LCD TV), about

As stated by the previous expert the fault is clearly a lowering of value of a capacitor or in some cases an IC or semiconductor. You can use a heater to SIMULATE the board in different section when the set to put ON and confirm the right place to where you can checck to replace suspected capacitors.-- in TCON or worse the LCD itself.
Check this out.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

ON SCREEN HAD POWER ONLY V8.02.8

FOLLOW this instruction and fix it. God bless you
·
Connect the component video, HDMI1 or AV1 cable from the component device (such a DVD player) to the appropriate input port on the TV. This port may say "Video IN" on the back of the TV. Ensure that the cable is connected securely at both ends.
· 2
Use the remote control's device button(s) to access the menu and select the input through the menu that matches the type of cable input connected to the back of the TV. For example, if you connect the cable to the HDMI1 input port on the back of the TV, selecting anything but the HDMI1 option with the remote control may cause the "No Display" message to appear, which usually means that the TV is not receiving a signal at the connection input you have selected.
·

· 3 Turn the power on to the component you want to view. If the power was off, turning it on will activate the display and replace the "No Display" message.
· 4
Test any other connected components at their selected inputs to see that the TV is receiving the video signal properly from those sources.
· 5
Check with your cable or satellite provider if their set-top box is the source of the "No Display" message and is powered on, to see if the problem is caused by a disruption in their service. If using an antenna, adjust the antenna and re-scan for available channels.
0helpful
1answer

I have a toshiba 43ax60 has sound no picture and the power light stays on when powered

you need to explore menue for tv options and select the proper input as well as other options.
0helpful
1answer
1helpful
1answer

Appears on screen"input not supported"

Start windows in safe mode - press F8 on the keyboard during the boot process and wait for the startup options menu to appear. Select Safe mode and see if this works. If so, then once in safe mode, change the display settings to a lower resolution. the maximum resolution for this monitor is 1024x768. Set it to 800x600 to see if it works at the lower resolution first.
0helpful
1answer

How to enable the input of lcd

hi,
u can sellect input by following setup

1. Press INPUT. on remote
(A list of selectable sources appears).
2. Press INPUT again to select the input
source.
( An image from the selected source automatically
displays).
Each time INPUT is pressed, the input source
toggles.

If the image does not come in clearly from the external
equipment connected to INPUT 1 or 2, you may need
to change the input signal type setting on the "Input
Select" menu.

1. Press MENU to display the MENU screen,
and then press c/d button (on remote) to select "Option".

2.Press a/b button (on remote) to select "Input Select", and then
press ENTER.

3.Press a/b button (on remote) to select the signal type you
want to set, and then press ENTER.
4.Press MENU to exit.

just try these. need further help feel free to contact.
ok.
0helpful
1answer

I have a hp 2335 monitor. Every so often the pip displays in the top-right corner of my screen. Pressing the pip button sometimes removes it, but I want it to stop appearing altogether. How do I do this?

OK, I think I've got this fixed for mine now. Go to the OSD menu, Video Input Controls, PiP Control, PiP Size, and select PiP OFF. I think I must have been getting noise on the composite video input that was causing the PiP field to display sometimes.
3helpful
1answer

What is the reset code if you have forgotten the child lock code for aquos 22" 6 years old

Press menu for the menu to appear. Press the Up or down button to select features then press ok to display the features screen. Press the up or down buttons to select child lock then press ok the pin input appears. Input (3001) with channel select. The child lock menu appears and the pin is cleared. You can then enter a new pin. Hey if this works give me a vote please so I'll know if I helped.
0helpful
1answer

How to watch dvd on a toshiba 20af43 without original remote control

To remove the video lock:
1. Press MENU, then press left or right to display the OPTION menu.
2. Press up or down to highlight LOCK.
3. Press left or right to display the LOCK menu.
4. Use the Channel Number buttons (0-9) to enter your PIN code,
then press ENTER. The LOCK menu appears.
5. Press up or down to highlight VIDEO LOCK.
6. Press left or right to select:
• OFF: Unlocks all video input sources.
1helpful
1answer

Have a toshiba 27df47 flat screen tv. how do you

Hi there,
First make sure the video inputs are not locked using these instructions:
To set up the video lock:
1. Press MENU, then press or to display the LOCKS menu.
2. Press  or to display the password entering mode.
3. Use the Channel Number buttons (0-9) to enter your password,
then press ENTER. The LOCKS menu appears.
4. Press  or to highlight VIDEO LOCK.
5. Press or to select:
• OFF: Unlocks all video input sources.

Then it appears that choosing Video 2 using the TV/VIDEO button should enable the front input.

An entire manual is avialable here that should closely match your tv:
http://www.tacp.toshiba.com/tacpassets-images/models/27DF46/docs/27DF46_om_E.pdf
17helpful
4answers

Monitor

When your computer is starting up, hit F8 and you'll see the safe mode, safe mode with networking, etc. screen...You should see a choice that says "enable vga mode". Select that and windows will start and the os will select a screen resolution for you. After that, everything will work fine...I hope.


Good Luck!

Anonymous
Not finding what you are looking for?

115 views

Ask a Question

Usually answered in minutes!

Top Toshiba Televison & Video Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

matt martin
matt martin

Level 3 Expert

1259 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Toshiba Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...