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here is a site that may help you if not let me know and ill look into it a little more.http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00461235#N3927
I had this problem also and came to find out that in order to scan, you have to go into your "PAINT" and go to "FILE" and scroll down to "FROM SCANNER OR PRINTER" and then follow the instructions. It works!
Download and install the latest windows install from microsoft.com - then go to your printer manufacturing site and download the latest driver. i would almost bet you have an HP printer.
1. Go on HP website
2. Go the Support and Drivers
3. Select Download drivers and software (and firmware)
4. Type in Photosmart C4480
5. Select Operating System "Microsoft Windows Vista"
6. Select HP Photosmart Full Feature Software and Drivers
7. Click "Download Only"
HP Photosmart Full Feature Software and Drivers
HP Photosmart Full Feature Software and Drivers
http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/a5fe2972 You might need some additional program. Click the link above(or copy & paste). Might need .NET Framework 1.1 or it might just be some bugs in Vista that is not compatible with the program your trying to install. Vista still has some problems.
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