Leapfrog leappad won't turn off

Wi-Fi Troubleshooting - LeapFrog

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LeapFrog EnterprisesPlease note: If you have gone through all the available troubleshooting on this page and still cannot connect to Wi-Fi, you can purchase and sync apps to your ...

LeapFrog Customer Support ' Help & Support For LeapFrog ...

www.leapfrog.com/en-us/support

LeapFrog EnterprisesKid-Proof LeapPad Warranty ... LeapPad Ultra Getting Started Video ... I forgot the Parent Lock code for LeapTV, how can I access Parent Settings? What is the ...

LeapPad Wi-Fi Support: Setup - LeapFrog

www.leapfrog.com > ... > Wi-Fi Troubleshooting

LeapFrog EnterprisesIf you need to set up your LeapPad's Wi-Fi connection, please click on of the links ... Click here to view the step-by-step instructions on changing the current Wi-Fi ...

LeapPad Ultra - Parent Settings - LeapFrog

Forgot Parent Lock code on LeapPad Published 07/10/2013 01:47 PM ' Updated 06/15/2015 04:11 PM
I forgot my Parent Lock code, how can I access parent settings on the LeapPad3, LeapPad Ultra, or LeapPad Platinum?If you forgot the four digit parent lock code you set up for the LeapPad3, LeapPad Ultra or LeapPad Platinum, you may retrieve the code with these steps:
1. Using a computer or other device connected to the internet, go to www.leapfrog.com
2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page.
3. Sign in with the email address used to set up the LeapPad.
4. You'll land on the "My Account" page.
5. Click "Account Information". Directly beneath the orange "Edit" button you will see the Parent Lock code information for any LeapPad3 or LeapPad Ultra set up using this account.

Download and install Leapfrog connect. If it doesn't download, there's an offline download option available. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn't maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased.

the leap pad wont turn on

All of these are worthless answer given by bots.

Hold down the volume down, home key and the right directional key.....wait till it shows the usb cable icon. connect to your pc with leappad connect software....tune and then select repair.

This site is worthless...more interested in tricking you with AD links than giving you an answer. Press Volume Down, Home and Right Directional...then power on. Connection screen will appear, connect it to your PC and select repair after tune up is done.

Then delete your profile on here and report the link you followed from google as worthless.

I'm actually on the phone now with customer service, for the same issue.


The rep asked me to plug in earphones / earbuds and rotate the phone 260 degrees 2 times and turn it on.
I did and I have sound, thru the earphones.... but none without them.
I'm on hold.... Hopefully they will get this resolved and fixed...
We purchased 2 of these leappads and while I love LeapFrog products, we've had a LOT of trouble with them.


Ok, cs came back on the line and they are issuing a replacement one.
I have to deface this one, send a pic and they will send a replacement..


This will be the 2nd one they have had to send us, the first due to a cracked screen.

I have the same problem. did you ever find an answer???

This toy sucks. I've had a really crappy year, but three months ago I had a good month and had a little extra to spare so I decided to buy, for Christmas the Leappads my two daughters had been asking for since last year's Christmas.

All good? NO! After being very excited and seeing the happiness on my two little girls's faces when they saw their gifts I was very happy with the way this year was ending. Until it came time to get a few "apps" and connect to the internet etc. with these things. Nothing works, no updates, no registrations, nothing. To add insult to injury, I've my proof of purchase for these two items has been lost and I now have to sit my two little kids down tomorrow to let them know that their "dream gifts" are useless and may remain that way for the foreseeable future. I've plugged a lot of stuff into my computer and have never had any problems, until this little kid's toy came along and nothing works.


Way to go LeapFrog. I followed your instructions and am now stuck with two absolutely useless toys after spending the bulk of my Christmas day trying to get these stupid things to work!!!