Gateway DA0MA2MB6D8  6000 and M360 Series Motherboard - 31MA2MB0001 Logo

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Donald ODell Posted on Dec 23, 2017
Answered by a Fixya Expert

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Voltage from the Power jack is not powering up the computer or charging the batteries

The adapter is ok and the power jack on the motherboard is ok. The screen comes on and I can go into the setup mode ok but if i try to boot up with power adapter the power shuts down. Works ok with charged battery. I want to trouble shoot the motherboard. can I get a sa1 motherboard service or repair manual?

1 Answer

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  • Gateway Master 14,531 Answers
  • Posted on Mar 23, 2022
goneforever.
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BUY ONE USED ON EBAY
LIKE EVERYONE ELSE.

IF IT CAN NOT RUN ON AC POWER ONLY NO HUGE BATTERY AND RTC COIN CELL GOOD.
THEN MOBO, VRM ARE BAD, ON MOBO.
vrm = voltage reg, modules. tiny and SMD

5 Related Answers

Anonymous

  • 121 Answers
  • Posted on Mar 22, 2007

SOURCE: power LED on but no boot up

I'm wondering if you have the jumpers set for the power button correctly on the motherboard. If the test switch is working properly when held in, then there's something wrong with the power button itself (maybe it's not going in enough to turn it on? I've had that problem before and had to McGuyver it with super glue and a little wad of paper to work correctly)

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Anonymous

  • 2961 Answers
  • Posted on Jun 09, 2007

SOURCE: Motherboard Manual for MS-6389 Ver.1 S462 Motherboard

give these two a try

Anonymous

  • 59 Answers
  • Posted on Oct 30, 2008

SOURCE: when I hit power button on computer, power light doesn't come on...and...

THis sounds like a power supply issue.. I had a similar issue with mine. my fan would kick on for about 2 seconds then shut off.
Hope that helps 
Ciza

Anonymous

  • 2992 Answers
  • Posted on Nov 21, 2008

SOURCE: no display on screen and solid amber light on pcs' power button

To el_cid_132: Did you mean to say a solid amber light on the MONITOR's power button? If, after all you've tried with the computer, you still have no display, it's a pretty good bet your monitor is bad. Try another monitor to verify the computer function. Take a close look at the pins in the monitor's input cable plug. They are pretty easy to bend, and you may have one not making contact.

To Jaffe: It's a simple job to remove the hard drive from your laptop and hook up to another computer to copy anythig off that you want to keep. I don't know what a shop in your area would charge, but it should be reasonable. As for replacing the system board, a quick Google search for "MX6448 motherboard" turned up several sources, price range $250-$300. Usually it's not worth putting a new system board into a laptop unless it's a very high-end model. You can buy basic laptops now for around $400, and you'd be getting brand-new with a warranty.

Anonymous

  • 50 Answers
  • Posted on Dec 08, 2008

SOURCE: Gateway laptop powers up but screen does not come up.

See if you can attach an external monitor to your laptop.If you can and you can see your display on the monitor the it is a faulty laptop screen .If you see nothing on the x monitor then the graphic card/chip is fried.

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0helpful
1answer

My laptop battery doesnot working.and the laptop suddenly shuts down whenever the external power is gone.now my laptop does not working.whenever i pressed the power button it boots up and then shuts down...

First of all, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether.

DC Jack diagnosis:
1. Test power adapter for output voltage. Bend the power cable in various directions while doing this to be sure that there is no broken conductors in the cable.
2. If power adapter is Ok, connect it & see if the power LED on the laptop will glow when you jiggle the power connector in various directions. If yes, then the DC jack might be loose or damaged, & need to be either re-soldered or replaced.
3. If not, then disassemble the laptop. Remove any components that attach to the laptop's motherboard first (e.g. battery, hard drive, RAM, wireless card, optical drive, ... etc.)
4. Next, remove the keyboard & the LCD screen.
5. Finally, unscrew all screws that hold the upper cover & lower cover together so that you could gain access to the motherboard.
6. Inspect the solder points connecting the DC jack to the motherboard. Make sure that none of them is loose. If any, re-solder them.
7. Inspect the center pin in the DC jack. Make sure that it is not broken or loose. If it is, then you might need to replace the DC jack.
8. When you are done, re-assemble back the laptop.
0helpful
1answer

My acer laptop computer will not turn on, charge or anything. the charging cord has a flashing green light but no charge light on the computer.

First of all, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether.
0helpful
1answer

I have an acer net book - 2 years old. It will no longer charge / recognise the power cable. Any advice welcome - thanks

First of all, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether.

DC Jack diagnosis:
1. Test power adapter for output voltage. Bend the power cable in various directions while doing this to be sure that there is no broken conductors in the cable.
2. If power adapter is Ok, connect it & see if the power LED on the laptop will glow when you jiggle the power connector in various directions. If yes, then the DC jack might be loose or damaged, & need to be either re-soldered or replaced.
3. If not, then disassemble the laptop. Remove any components that attach to the laptop's motherboard first (e.g. battery, hard drive, RAM, wireless card, optical drive, ... etc.)
4. Next, remove the keyboard & the LCD screen.
5. Finally, unscrew all screws that hold the upper cover & lower cover together so that you could gain access to the motherboard.
6. Inspect the solder points connecting the DC jack to the motherboard. Make sure that none of them is loose. If any, re-solder them.
7. Inspect the center pin in the DC jack. Make sure that it is not broken or loose. If it is, then you might need to replace the DC jack.
8. When you are done, re-assemble back the laptop.
0helpful
1answer

Its no charging with the cord

First of all, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether.

DC Jack diagnosis:
1. Test power adapter for output voltage. Bend the power cable in various directions while doing this to be sure that there is no broken conductors in the cable.
2. If power adapter is Ok, connect it & see if the power LED on the laptop will glow when you jiggle the power connector in various directions. If yes, then the DC jack might be loose or damaged, & need to be either re-soldered or replaced.
3. If not, then disassemble the laptop. Remove any components that attach to the laptop's motherboard first (e.g. battery, hard drive, RAM, wireless card, optical drive, ... etc.)
4. Next, remove the keyboard & the LCD screen.
5. Finally, unscrew all screws that hold the upper cover & lower cover together so that you could gain access to the motherboard.
6. Inspect the solder points connecting the DC jack to the motherboard. Make sure that none of them is loose. If any, re-solder them.
7. Inspect the center pin in the DC jack. Make sure that it is not broken or loose. If it is, then you might need to replace the DC jack.
8. When you are done, re-assemble back the laptop.
0helpful
1answer

My Aspire One netbook won't keep a charge. Not sure if it is a problem with the plug itself or with the AC power cord

First of all, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether.

DC Jack diagnosis:
1. Test power adapter for output voltage. Bend the power cable in various directions while doing this to be sure that there is no broken conductors in the cable.
2. If power adapter is Ok, connect it & see if the power LED on the laptop will glow when you jiggle the power connector in various directions. If yes, then the DC jack might be loose or damaged, & need to be either re-soldered or replaced.
3. If not, then disassemble the laptop. Remove any components that attach to the laptop's motherboard first (e.g. battery, hard drive, RAM, wireless card, optical drive, ... etc.)
4. Next, remove the keyboard & the LCD screen.
5. Finally, unscrew all screws that hold the upper cover & lower cover together so that you could gain access to the motherboard.
6. Inspect the solder points connecting the DC jack to the motherboard. Make sure that none of them is loose. If any, re-solder them.
7. Inspect the center pin in the DC jack. Make sure that it is not broken or loose. If it is, then you might need to replace the DC jack.
8. When you are done, re-assemble back the laptop.
0helpful
1answer

My hp compaq laptop charger is not working in the charging port but the laptop work's when the battery is charge and place in the laptop how to use the external battery port

First of all, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether.

DC Jack diagnosis:
1. Test power adapter for output voltage. Bend the power cable in various directions while doing this to be sure that there is no broken conductors in the cable.
2. If power adapter is Ok, connect it & see if the power LED on the laptop will glow when you jiggle the power connector in various directions. If yes, then the DC jack might be loose or damaged, & need to be either re-soldered or replaced.
3. If not, then disassemble the laptop. Remove any components that attach to the laptop's motherboard first (e.g. battery, hard drive, RAM, wireless card, optical drive, ... etc.)
4. Next, remove the keyboard & the LCD screen.
5. Finally, unscrew all screws that hold the upper cover & lower cover together so that you could gain access to the motherboard.
6. Inspect the solder points connecting the DC jack to the motherboard. Make sure that none of them is loose. If any, re-solder them.
7. Inspect the center pin in the DC jack. Make sure that it is not broken or loose. If it is, then you might need to replace the DC jack.
8. When you are done, re-assemble back the laptop.
2helpful
1answer

Dell 1737 won't recongnize the Dell AC adapter and battery does not charge. Computer still operates with adapter on ac power. Dell says I need a new motherboard. Computer is 6 months out of warranty.On one...

First, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether
0helpful
1answer

Toshiba Satellite Pro L300-EZ1524 no longer charges. The jack seems ok (it's firm, not loose, and it is not pushed in). When the power cord is plugged in the light does not come on -- it no longer seems...

First of all, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether.
0helpful
1answer

I have a new battery of my lenovo 3000 n200 yesterday i have charged it for 18 hours before use ... then used the computer on battery power ... when it reached 34% I have plugged the charger I got the...

First, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether
0helpful
1answer

Have adapter plug in but computer not charging. Both lights on the computer are flashing orange. Computer is Acer5315 and about two years old now and problem just started

First, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether
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