-
Master
652 Answers
- Posted on Jul 24, 2012
Re: Jamed paperc86 paper is jamed
Hi,
Here is how to fixi a printer paper jam.
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
- Turn off the printer.
- Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
- Remove
all paper trays and any paper that may be stuck between the tray and
the printer. If the stuck paper is visible manually remove it.*
- Open
the printer door that allows you access to the printer ink cartridges
or toner and look for any stuck paper. If the stuck paper is visible
manually remove it.*
- Turn the printer back on. If you continue
to receive a printer jam error try repeating the above steps again. If
issue still persist and you see no paper that is stuck in the printer
it's likely your printer is experiencing another hardware issues and we
suggest contacting the printer manufacturer for additional assistance
or repair.
* To manually remove paper pull
on the paper with both hands being careful not to tear the paper while
pulling it. If you're unable to get to an edge of the paper that allows
you to pull it you may need to manually rotate the gears that feed the
paper through the printer.
×