Frigidaire Electric flat top Range

if range is self clean make sure door is closed, put on self clean wait about 0ne minute or so then cancel self clean . sounds like range is stuck in door lock Cheers

If you have a multimeter, this is fairly easy. http://www.repairclinic.com/RepairHelp/How-To-Fix-A-Range-Stove-Oven/11-6-896507-/Kenmore-Oven-won-t-heat-79096112403

Usually when both elements are not working and everything else is working fine, the problem is your OCU (oven control unit), commonly known to consumers as the clock.
The clock controls the oven and most times does not produce an error code when it fails.
You will need the actual model number from a sticker located on the oven frame when you open the bottom drawer, the sticker will have the model and serial number clearly listed.
Do a Google search for that model number and find the clock.
I've provided a link for what probably is the proper clock but without the full model number I can't say for sure:
http://www.appliancepartspros.com/frigidaire-clock-316207529-ap3764682.html

Hello steve o - Typically error code F11 indicates a shorted keypad. Try resetting the range by unplugging it or flipping the household circuit breaker off. This usually will clear most false error codes. Wait approximately ten minutes and if the error code does not clear contact a professional to move forward accurately. Most likely the EOC on the range will need replacing.

Hi,

Here is a tip that I wrote about why an electric oven will not shut off.

Electric Oven Problem Oven will not shut off

heatman101

Either the bake element is bad or the clock / control is bad. Element can be tested with an ohms meter

Sound like you make have a loose neutral on the cord where it attaches to the range or in the electrical receptacle where it plugs in, you can check the cord by pulling the range out, remove the small access cover to the cord connection area, after you have unplugged it and just tightened all the nuts to all connections on the cord. I advise an electrician to check the receptacle. I hope this has helped you. Have a great new year.

check the electrical connections to the range and the breaker in the fuse box you only have 120 volts to the unit

is there voltage going to the erc (electronic range control)?

Richard, sounds like you did all the pretests. You'll need a new display panel. When you work on it, be sure to cut the power.