Scan head mechanism failed. Remove flat bed glass, take out scan head unit, verify any breakage in mechanism gear pinion,if found replace gear mechanism, if no breakage found replace scan head driving motor. You can see the scan head mechanism as snap shot..followed by how to alter the pinion..
For tech guys:How to alter the pinion.
SOURCE: Scanner Error 12
MY PRINTER (HP LASERJET M1005 MFP) SCANNER ERROR 12 DISPLAY IN A SCREEN I CAN NOT SOLVE THIS PROBLEM NO SCANNING , NO PHOTO COPY IN MY PRINTER PLEASE HELP ME HOW TO SOLVE THIS PROBLEM
SOURCE: SCANNER ERROR 12
it is a physical brocken piece that supports scanner mechanism.
if you open that plate /scanner mechanism and if you drill that plastic sheet and try some manufactureed alluminium or metal projection and place it in the hole drilled by you and put washer and screew so that that supports ;the scanner mechanism and your scanner /printer works . the scanner mechanism may costs you around 3,000-00 rupees.
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