Xerox xd120f showing error code E7 and not copying

The error code e7-15 is a copy lamp problem. There is a list of error codes for the Workcentre 100 series at this link.
http://www.partsdrop.com/pages/XD100inf.html

Hello sir

you need to check all consumable parts, pick up roller , guide roller, and break pad.

The rollers are either dirty , or most likely worn out and need to be replaced. They are not hard to replace, but humidity is not the problem, the condtion of the rollers is the problem. Try cleaning them with something like fantastic or formula 109, then clean again with alcohol.
They become slick and will not feed paper. You can google a business called The Parts Drop, they carry about everything for Xerox copiers.

If the paper is not pulling out of the tray, you should replace the feed rollers. They are easy to replace.
If it is pulling the paper about 2/3 of the way through the machine, you would most likely have a broken fuser heat roll gear, again cheap and easy to replace.

Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

that is the message for low or out of toner. What you are doing by tapping it is just lostening the reemaining ink in the cartridge. If the cartridge is new, have it replaced where ever you purchased it because most likely its defective.

Its your drum or fuser rollers

You can download the manual on the following link. How to clear the flashing "P" is on page 14. http://download.support.xerox.com/pub/docs/XD155df/userdocs/any-os/en/newxd.pdf

The small scanner glass (not the full size glass) has some dirt on it. Use a lint-free cloth (not paper) with alcohol or Windex and clean the glass. This should help.