Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

1 Answer

Trying to copy and nothing printing. Ink levels are good, paper is coming out

Using the copy button, sounds like copying, but paper is blank

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  • HP Master
  • 1,121 Answers

Perform "clean print heads" in printer properties select printing preferences,service then click clean nozzles, perform twice or thrice then do the nozzle test, if print heads are recovered your will be in safe, other wise***Two print heads are in this printer each print head leads two colors, left print head leads black & yellow and other one leads cyan & magenta. You need to replace the print heads based on the color which missed.

Posted on Jan 04, 2012

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6 Suggested Answers

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6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

  • 7 Answers

SOURCE: when l print paper is blank,when l copy its ok

hey scousemanc
well do one thing make a fresh installation again . go to www.lexmark.com download the drivers.

after installing it , do self test in the printer . if you go to menu options in the printer u will get self test option.

either wise try use different USB port , and make a fresh insatllation, and chekc it

Posted on Mar 01, 2008

Ajkill

Anand Kumar

  • 2035 Answers

SOURCE: It prints ok, but paper is blank (no ink at all)

1. Remove the protective tape from the cartridges:
1. With the printer power on, open the front cover of the printer. The cartridge carrier should move to the middle.
2. Remove the cartridge(s) from the printer.
3. Look on the underside of the cartridge(s). If there is yellow tape and/or transparent blue tape there, remove it.
2. Clean the cartridge nozzles:
1. Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
If a black cartridge is installed, you should see black lines only.
If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
If a photo cartridge is installed, you may see different colors.
2. Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right, with no gaps.
If there are gaps in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
If the page is faded from left to right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.
3. Clean ("wick") the cartridges:
1. Remove your cartridges following the instructions in your User's Guide.
2. Take a warm, damp paper towel and fold it so that it has about 4- to 6-ply thickness.
3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.
4. Now drag the cartridge lightly across the paper towel in one direction only (left to right) until the bottom of the cartridge looks clean.
5. Turn the cartridge over so that you can see the bar code sticker on the back. Note: Only perform steps 6 and 7 if the contacts look dirty or corroded.
6. Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code). Caution! Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
7. Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and snap the cartridge back into the printer.
8. Make sure to install the cartridges following the instructions in your User's Guide, selecting Old Cartridge. Failure to do so could reset your ink levels as explained above.
9. Repeat the nozzle cleaning procedure one more time. At this point the diagonal lines should be solid.
10. If they are not and you think the cartridges should have ink in them, contact our technicians by e-mail and let them know the results of this test.
4. Reset the ink levels:
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information and then writes it to the win.ini file on your computer.

Ink levels can be reset by telling the printer you have installed a new ink cartridge or by reinstalling the printer drivers and selecting Cartridges Installed. Once ink levels have been reset, there is no way to change them except by printing.

Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see if that clears up any print quality problems.

Posted on Mar 24, 2008

Anonymous

SOURCE: Blank copies

I've tried everything before for months... unplugging, new cartridges, servicing, etc. I've always avoided jarring an electronic item, but hitting the front fixed it! A couple of open-palmed smacks above the paper drawer, and it printed this very page. Apparently, sometimes the cover over the laser sticks shut after replacing the print cartridge, or removing a paper jam. Sounds crazy, but smack it!

Posted on Jun 16, 2008

Anonymous

  • 236 Answers

SOURCE: HO 4280 does not print

if your ink light is on, you have no more ink and need to get it replaced.

Posted on Dec 12, 2008

Anonymous

  • 1 Answer

SOURCE: hp F4180 No copy to Plain paper

If you just replaced the ink cartridges, make sure you've removed the plastic tabs that cover where the ink shoots out. If they are old cartridges, make sure that the nozles haven't dried up. Remove the cartridges and dab a cloth (one you don't mind staining) where the ink shoots out, if all the colours show up, it's clear. If you notice very little colour, or none at all, try dampening the cloth and wiping down the cartridges to promote inkflow through the nozles. Hope this helps.

Posted on Jun 02, 2009

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