Problem I had is kept asking me to fill the bean container when is already full? keep finding unused grounds that have fallen behind the grounds tray.

Unplug it and clean the output shoot.

You will probably find that the grinder is bunged up with grounds. This can happen if there is a bit too much steam inside the housings. The grounds bind together and will not drop with gravity. Pull the grinder apart, clean it out then run it with the top housing off and see if you can observe any leaks/steam. There will be some steam, you are looking for excessive steam.

Think the grinding mechanism is jammed with something. Disassemble unit and look for same.

Hi Wayne, check that the bean container is correctly in position so that the device can detect that the container is full. Check your manual how to fit it. Worst case, the sensor that is meant to detect this has a fault, then you will have to return it. Hope this helps.

More than likely the grinder is either not grinding at all or there is a blockage preventing the grounds reaching the brew chamber.

The top of the grinder may need cleaning This user manual explains everything http://www.cagrimmett.com/justanswer/CVA610.pdf

Just had the same problem after washing my ESAM5500.
Seems that some water hot on the switch that is triggered when grounds container is inserted.
My solution was removing the bottom panel (5 screws if I remember correctly) and disconnect the green wire from the switch (there are three wires - green, ping and blue). When the green wire is disconnected, coffee maker thinks that grouns container is inserted all the time - even if it is removed.

The machine understant that there is not any beans in the container by the mesuring how easily the grinder motor rotates. If there is not any beans in the grinder motor rotates freely. In your case means that the beans from container are blocked to enter down to the grinders disk plates or they partialt enter, so the motor runs more freely and machine understant that there ae not enough beens. So you need to remove the beans and container and by the use of a vaccum cleaner remove all remainings from the grinders entrance and funel. You can also use a brush to remove any coffe oils and remianing so the bean can easily slide inside the grinder.

I just called their customer service 800-220-5701 with the same problem.

There's a point at the bottom of the chute where you can add ground coffee that tends to clog, especially if water gets in there. Access is from underneath - - remove the bottom tray and reach in - - it's not the hinged flap opening (that's the first thing you'll feel) but if you leave that closed and reach behind it, there's a silver-dollar sized area you're supposed to try to access and clean using a dry cloth. Once that's done you're supposed to try vacuuming from the top and then let it dry for a day or two.

ok turn the machine on and wait till warmed up. Open door while machine is on and remove the dreg drawer. This you always need to do when the machine is on otherwise it will not reset.
flashing means dreg drawer steady means coffee beans