Hello, we just received the My Pal Violet for my 1 year old daughter. We haven't taken it out of the box yet because in the demo mode, there is a very audible whine that can be heard behind whatever Violet says or sings. Is this normal for the demo mode? Does our Violet have a problem? Not sure if we should take it to a store and exchange it for another, or if the whining will resolve once we program the toy. Thanks for the help!
SOURCE: my dauhter got the leapfrog
You have to download the software for your computer that allows you to connect Violet in order to change the name, etc. Once you do that, connect Violet with the cable included and follow the steps. If you need more help let me know. It's a little tricky sometimes if you don't do things in the precise order.
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