Kenmore HE2 Plus Front Load Washer Logo
toni roberge Posted on Dec 08, 2011
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My HE2 front load wouldn't drain & spin and was making noises below. i called Affordable Repair and they said the control panel had to be replaced for $200 + labor. i said the noise is coming from u

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Ginko

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  • Kenmore Master 19,396 Answers
  • Posted on Dec 08, 2011
Ginko
Kenmore Master
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Joined: Feb 13, 2008
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Hi.

The noise coming from underneath is symptom of a problem with drain pump or drain line.

The standard procedure consists in accessing the drain filter to check if it is blocked, then testing drain pump. Most of the time the noise is caused by blockage at drain filter. In some case the pump is gone.

The control panel gets replaced only after checking drain filter, testing drain pump and also after testing the water pressure switch that determines when to start or stop the pump.

Bye.

G.

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