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Master
287 Answers
- Posted on Dec 05, 2011
Re: I have an HP 8500A printer/scanner/fax. Everything...
Hello and Welcome to FixYa!
Sir/Ma'am these error are basically due the Communication error of Receiving/Remote Machines. But each error shows different meaning.If during fax you receive the Error 348 then it may be because of several reasons like:-
- The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise,Other reasons can include power outages and other power-related problems.
- When The call-waiting service can cause this error or the remote user pressed the Stop key while the reception was in progress.
You can solve the Error 348 by the following
- Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
- Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
- Try sending at a lower transmission speed.
If during fax you receive the Error 321 then it is because of:-
- There was a communication error with the receiving fax machine due to poor telephone line conditions.
You can solve the Error 321 by the following:-
- Set the receiving machine to receive at a slower transmission speed
- If the session fails after sending several pages of a large document, resend the document as several smaller documents.
- Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
If during fax you receive the Error 358 then it is because of:-
- The remote user pressed the Stop key, causing the session to be terminated.
- The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
- The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
- The remote machine encountered an incompatible feature causing it to terminate the session.
You can solve the Error 358 by the following:-- Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
- Configure the local fax machine to use a slower reception speed.
- Enable or disable the ECM setting.
I hope this solution helps you and you have clear picture in your mind.
Let me know if you have any confusion in your mind
Sir/Ma'am, Your Rating as Five Stars for this solution and Words of appreciation as Feedback for me will be really esteemed
Thank You for taking my service
Concerned: Muhammad Uzair Team : FixYa
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