Removing infuser I cannot get the Infuser out of by Delonghi Rialto machine for cleaning. Is there a secret to this?

If the infuser on your DeLonghi Dynamica espresso machine is stuck, there are a few things you can try to release it:

1. Turn off the machine and unplug it from the power source.
2. Wait a few minutes to allow the machine to cool down.
3. Press the infuser release button while gently pulling on the infuser.
4. If that doesn't work, try gently pushing the infuser up and down while pressing the release button.
5. If the infuser still won't budge, try applying some food-grade lubricant to the infuser and/or the infuser chamber.
6. If none of these steps work, it's best to contact DeLonghi customer support or take the machine to a professional repair shop.

Try the following: https://cremacoffeegarage.com.au/blog/delonghi-coffee-machine-troubleshooting-infuser-stuck

Hello Karen,
I am not a service professional; however, I have owned 2 Delonghi espresso machines for 15 years now and done several service repairs on my machines and they are still running great! Was the machine running ok before removing the infuser?? Please be sure to read section 10.2 of your service manual. If not available, you can visit here to view manual https://www.seattlecoffeegear.com/assets/user-manuals/delonghi/delonghi-esam-3300-user-manual.pdf

Additionally, make sure you have inserted the infuser back onto the machine correctly. Review towards the end of section 10.2 where you must make sure the infuser is compressed back closed and upon inserting it onto the machine the red buttons must click that the infuser is installed correctly? Please see troubleshoot picture attached. Also be sure to clean your machine inside underneath the infuser as many coffee grounds are collected there after a period of time. I don't know how old you machine is, but replacing the o-rings on the infuser and greasing the moving parts (o-rings) is recommended. Be sure to use lubricant recommended for food contact. I hope this helps you get your machine back on track? If not, please upload a video to better help you. Good luck, Enrique

try cleaning any old bean dust ect with vacuum ... refit or replace infuser lot better . if still no good you need someone to check pcb assy ... bsc appliances 07779933829 we cover repair service anywere via post.

Did you find the solution? The same problem has just happened to me.

The infuser assembly can only be removed with the machine turned off. The infuser needs to be removed and cleaned at least monthly; more often if you use your DeLonghi at lot.

Turning off the power with the button is not enough. Instead, to remove the infuser: unplug the machine, wait a few seconds, plug it in again and turn the machine on. Even though you are technically turning it on, the machine will sense it was not turned off in an ok way, so it will "properly" shut off (and unlock the infuser).

Here is the complete user manual with pictures on how to remove the infuser.





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