Hi. I have a new 4-line phone (RCA 25414-RE3) and it is connected like the manual says. But it is not separating line 1 from line2 or line3 from line 4. They are both on lines 1 and 3.... can you help

Check your user's manual. Don't have one? Honestly, I've done a google search and can't find even a similar one. Try to get assitance from where you bought it

it is not a Not a stand-alone phone, Each cordless must plug into the 25414 CORDED phone,

P: Go to this site and you can download an operations manual: http://www.manualslib.com/manual/57964/Rca-25413.html

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

According to the manual, the RCA 25413 does not support Caller ID. I have provided a link where you can download the manual. The manual is for model numbers 25413 and 25414. On page 8 it details how to turn caller ID on/off for each line under Ringer Tone heading item 6 Note, but the note says it does not apply for model 25413. Hope this helps.

http://www.rca4business.com/products/pc/pdf/instruction-book/25413RE3.pdf

http://phone.manualsonline.com/ex/thread/view/idThread/1810597


http://www.retrevo.com/s/GE-25414RE3-Telephones-review-manual/id/2877ag907/t/1-2/

Your old phone my have been for a digital phone line. The new phone only works on traditional telco analog. There are adaptors that your phone company has to make the line analog.

make sure your wiring that connects lines from dmarc into the unit is consistant. Line1 must be line1 on all phones, line2 must be line2 etc.
After line appearance verified follow instructions in the manual and everything should work. If it doesnt contact manufacturer for assistance

I have 6 of these phones. No problem for a year or so, then one phone got the message light stuck on. Tried some online suggestions without success. Powering down etc. failed to fix it so I stuck a piece of tape over the led.

A couple of weeks ago line 2 failed (externally) and ATT sent a tech out who repaired it and also cleaned up the line. When the line came back, all 6 phones had the message light stuck on!

Talked with the tech here and with the ATT support and nothing worked. Eventually the tech here left as it was not a line fault - but he said he would leave the problem open.

That evening a young ATT guy called. He tried a number of different settings and changes - he was really determined! He called Kentucky and Minnesota and part of the advice was "give up and don't call the customer back"!

Finally he found a configuration option in the central office switch (exchange) for the line called CWMI (Call Waiting Message Indicator). Apparently this option was originally active but was changed when the local trunk was upgraded to fibre over the last year or so.

Once he enabled this option (we have call waiting and caller ID on call waiting on this line), the message lights on all the phones turned off and have worked normally since (10 days), including the one that was "broken" for over a year!

I really credit the tech with persistance on the issue.

Hope this helps someone else out there.

Regards, Hugh