Apex Digital GT2015DV 20 in. TV/DVD Combo Logo
Troy Reger Posted on Dec 01, 2011
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My apex tv is stuck on zoom, how do i fix it?

My tv is constantly stuck on zoom. I bought the exact replacement remote with the zoom button and I still cannot get it to zoom out. What can I do? It is driving me insane please help.

1 Answer

The Knight

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  • Apex Digital Master 76,851 Answers
  • Posted on Dec 01, 2011
The Knight
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Joined: Oct 14, 2010
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Hello
Make a factory reset to this set. I assumes that you have its remote control wih you now, and posts this solution. If you did forget the parential pass code, just enter '6688' when the set asks for passcode. The previous set passcode will clear out, you ahve to set a new passocde in place. After resettign the pascode, just make a factory reset to the set, by entering into it menu option.
Without remote control, you can't do anything with this set. If you lost its remote control, you can buy it directly from Apex Digital. The price ofr the remote control in US or Canda is $35. In this case, please contact
APEX DIGITAL,INC,
Customer service: 2119E, Philadelphia, Ontario, CA91761
866-4APEXINC.
website: www.apexdigitalinc.com
OK

  • The Knight
    The Knight Dec 01, 2011

    Before doing anythin, just try to do a hard reset to your set. Some times, it may halp you. To do a hard reset, just unplug the TV fro AC power socket, and wait for at least 5 minutes, and the replug it. OK.

  • frannieflowe Mar 20, 2012

    The hard reset worked thank you.

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