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Re: I have just purchased a kitchenaid ksm150psob from...
You probably have a different voltage than the US. Now the control board is shot, and needs to be replaced. Kitchenaid does not recommend a step-down transformer due to the difference in freqeuncy (50 vs 60Hz).
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It probably is the worm gear but you must remove the planetary roll pin to be able to split the gearcase. You will find another smaller roll pin in the worm gear. Your speed lever problem will be either a loose screw that it pivots on or the lever is bent. Hammer and correct size punch is only solution for those roll pins. Bigger hammer sometimes helps.
You are probably seeing some dust or the brushes wearing in, unless you smell something burning, its may be just breaking issues. Any electric motor will have small sparks at the brushes. Are they sort of behind the round brush replacement screws?
The problem is at the back of the unit. The speed control (black thing that all of the wires attached) is not functioning properly it has to sets of contactors. You will have to take the back of and play with the contactors. Unplug the unit and adjust the contactors then plug in and try it. You may also want to purchase a new speed control.
Maiins Voltage in Aus is nominally 240 Volts, so plugging in directly with an adaptor will fuse motor. The only way to use the Miixer is to purchase a step down transformer (ie 240 V to 110 V) with a minimum rating at least equal to the power of the mixer which is 250 Watts. You should be able to purchase the transformer online or through Jaycar Electronics (branches in most major cities) . They are not that cheap but would be less than getting a new mixer rated at the correct voltage and it would also let you power other 110 V items that you have provided you don't exceed the transformer rating.
Sorry cant solve this but mine did the same. Mine is almost 4 years old now. Have you found out what the problem was with yours? Have you sent it back? Nicky.
Sparking is a safety concern and Kitchenaid will see it as such. I would suggest calling Kitchenaid Customer Service. They are likely to exchange the product, regardless of warranty or age, because of the potential safety concern.
Their toll-free telephone number is 1-800-541-6390.
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