Dead phone new battery, charged for 12 hrs, light comes on but no dial tone. please help P.S. could my sensor panel be bad?

are you connected to a phone provider sounds like your not

First off, try changeing from tone dial to pulse dial and try calling out. If that does'nt work, touch bad is probly bad. As far as the speaker phone it does not work off battery's it works from the main base which is powered from the A/C. And for the battery life, when you have a cordless phone you have to build the life to the battery, what I mean is : first time you charge it for 12-14 hours, after that use the phone and do not put it back into cradle, the battery will hold a charge for 8 hrs, if you use it for 30 mins and put back on cradle untill next use, use another 30 min and continue doing this the battery will build its life to 30 min and always die after 30 min, try to get into leaveing off cradle all day and charge while you sleep and keep off cradle all day.

You should return the product. This is relatively common, it needs a new battery. The battery will not take a charge. Here's the thing, batteries for cordless phones are a fortune. You should either return it or if you can't probably just buy a whole knew one.

Good luck!
EJ

First make sure the phone jack is working by plugging a working phone into it.

if it is working, use the same phone cable to plug into the base of your new unit.

if you do not get dail tone, place the handset into the main charging base. this should sync the phone up to the base. lift it out and try again.

if you still do not get dail tone or see searching, open the phone and remove the battery. wait 30s or so, plug the battery back in and set the phone in the main charger again. wait 10second and try the phone again.

Purchase another unexpensive phone. Check if you have dial tone. If not call your carrier.

If you got this second hand more than likely the battery in the hand set is dead. Batteries Plus has batteries for EVERYTHING.

throw it out it's garbage

Typically the charge light will stay on as long as the phone is on the charger. After 16hrs, the battery should be fully charged. Leaving it on the charger constantly can actually overcharge the battery, shorening it's life. The best thing to do is use it until it tells you the battery is getting low, then charge it uninterrupted for about 8-12 hrs. Of course, that's ideal and can't always be done, but the more you can do that, the better.

Hope that helps, and please rate my answer, good OR bad.

Good luck!

Sounds like the battery is dead. The base is recognizing the phone, just not able to charge the bad battery.

I assume you put the battery in and charged it for 12 hrs. If everything is plugged in correctly then it's time to return the phone as it is defective. GE does not have a very good rep with phones.