Plantronics K100 Bluetooth Headset Logo
Randall Montgomery Posted on Nov 28, 2011
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Plantronics k100 loses connection and reconnects mid call how to solve this problem

This is second unit purchased @ Office Depot. First on did same thing. Fully charged in car loses connection to HTC Evo 4 g. No problem connecting, but will not stay connected.

  • Anonymous Oct 14, 2012

    Same problem with my iPhone 3gs. It will connect, then 30 seconds later "Lost connection". Then in a few seconds "Connected". Then 30 seconds later "Lost connection". Then in a few seconds later "Connected". Then 30 seconds later "Lost connection". Then in a few seconds later "Connected". Etc, etc, etc. Tried turning off the phone and pairing again, no better. Any other suggestions?

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  • Posted on Dec 16, 2011
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First, try deleting the K100 out of your phone and, if you can, remove the battery from your phone. Once the phone reboots, try pairing the K100 back up to the phone and see if that resolves the issue.

Good luck from Headsets Direct!

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Still wondering how to connect Plantronics K100 Bluetooth to my Galaxy S5 phone as a hands free in my car

Here is the user guide. Check out Page 3

http://www.plantronics.com/uk/media/media-resources/literature/user_guides/k100_ug_en.pdf
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Purchase another identical desk from the same company.
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K100 not charging or responding

Here is something you can try. If you're still having problems and it's less than a year old, return it to your retailer for warranty replacement or call Plantronics at 800-544-4660 x5 x5538 for warranty service.

K100 Speakerphone: How to Perform a System Reset
1) Push and Hold the On/Off button and, without letting go, insert the charger.
2) Let go of the button as soon as you see a steady light on the speakerphone.
3) Unplug the charger.
4) Wait 2 seconds and turn the speakerphone on again.

Good luck from Headsets Direct!
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Plantronics k100 I have no volume.the only thing I hear is call ended.

One possibility: The K100 needs to be re-paired to your phone. When powering on the K100 it searches for the cell phone so you want to make sure your phone is in pairing mode and no other bluetooth device is interfering with the procedure so the phone within range can be connected by tapping the Multi-Function button.

Follow the link to the Plantronics K100 User's Guide for more help and instructions.

Good luck from Headsets Direct!
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When I first bought the product I had no problem pairing it with my 16 gig iPhone. Since replacing that phone with the 32 gig iPhone I have been unable to pair the plantronics K100 with my new phone. Why...

One possibility: If your new phone is paired but not connected because the K100 is looking for the old phone. When powering on the K100 it searches for the last connected cell phone. If the last connected phone is not within range, or the Bluetooth feature is turned off on the phone (which hopefully the first iPhone is turned off or at least out of range), then another phone within range that has been previously paired with the speakerphone can be connected by tapping the Multi-function button.

For additional help, Plantronics K100 Users Guide

Good Luck from Headsets Direct!
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Static

SYSTEM RESET To recover from some fault conditions (refer to the Troubleshooting Section) you may need to perform a system reset. To perform the system reset follow this procedure: 1. Press both the talk button (14) and the mute control (15) button on the headset for 5 seconds. 2. When the talk indicator light (17) on the headset blinks, release both buttons. 3. Press the talk button again. 4. Next reset the base unit by disconnecting the AC power adapter (24) from the AC power adapter jack (7) for 5 seconds, then reconnect. The system reset operation is complete.
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