There are channel settings on the lower right corner, above the menu. what channel should the television be set to? I use cable.
•
Look at the screen. If you see a red key on the bottom of the screen,
press "Function" and "Mute" on the remote at the same time.
This will unlock the channel. Do this if you want to bypass the lock to watch a
certain show or channel while leaving the TV locked. All other channels will
remain locked and the TV will lock again when it is turned off.
• Unlock all of the channels on the TV by
entering 0711 or 3308. These are the Jensen factory reset codes that will reset
the TV to the original factory settings. By doing this, you will loose any
information that you have stored in the TV, such as channel labels and
schedules. You will have to program the TV again by going through the entire
initial set up.
•Call the technical support service number
in your owner's manual if neither of those codes work. A technician can help
you troubleshoot the television as the problem may not be the parental lock
feature. Have the model number and serial number of the TV available when you
call.
• Take your television to a TV repair shop if
neither of the codes work and the TV locked by itself while it was turned on.
In this case, the TV may need to be rewired.
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