Other tv works on dish cable. Polaroid tv works with vcr. Only get snow when connecting Polaroid tv to dish cable.
Hi bevybab!
I would need more information as to which TV (1 or 2) you're experiencing the problem with, but if this is a new TV it sounds like you may need to change the modulator setup.
You can find the setting under Menu -> System Setup -> Installation -> Modulator Setup. If this is TV1, change the TV 1 Out to channel 3 or 4 depending on what you have listed. If this is TV2; change the mode from air to cable or cable to air and then put the TV on the channel it shows after selecting done to save the settings.
If you can provide more information or have any other questions let me know!
Tommy Faust
DISH Internet Response Team
Hi Tommy, It is TV 2. I actually have 2 Polaroid tv's and are having the same problem with both. One has always worked on Dish and one day I started getting only snow. The tv works fine if I connect it to the DVD player, it is only the TV setting. I have a Magnavox TV that works fine on the cable. Very strange.
Let's check the Modulator setting out. Go to your main TV1 and enter the Main Menu. From there select System Setup (6) -> Installation (1) -> Modulator Setup (5). Where it says TV 2 Out it may say Air. If it does change that to Cable and the channel should change to 73. Select done and put the TV2 on channel 73. If the setting and TV are both already on Cable 73; go ahead and unplug the receiver for 10 seconds then plug it back in and see if the picture returns.
Tommy Faust
DISH Internet Response Team
Oh my gosh, it worked! I thought I had tried that already but obviously not. Thank you so much!!!
You're welcome bevybab! Have a great rest of your week and post here if you have any additional questions!
Tommy Faust
DISH Internet Response Team
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