It is keep giving me error that paper jam in cartridge area..I've checked all sensors also but no paper even piece of paper is found..please give me the solution
We have found this error is not related to the cartridge area. We found that the exit flag spring in the back of the fuser is wound to loosely. Carefully take the spring while it's in place in turn it one full turn tighter. You will need a hook for this procedure or a bent paperclip. Resecure the end of the spring and bend the tip so it does not unwind. For good measure place a small amount of glue on the end of the spring. Our customer has about 100 of these machines in 10 of those were giving the jam and cartridge area message. After performing this procedure on all 10 we never had another issue with the machine
Http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3662052&prodTypeId=18972&prodSeriesId=3662052&objectID=c01597539
1. Remove
the sheets of paper from the feeder.
2. Try to reach for the paper jam.
3. If paper jam can't be reached, open the printer cover to access the cartridge area. You may be able to get a better hold of the paper jam in the cartridge area.
4. Remove the paper jam and make sure not to tear or leave any torn piece of paper in the printer.
When paper jam is clear, try to print
a document again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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It is the common problem in hp 2055d that ''paper jam in cartridge area''.I fixed that problem myself!!!
1st remove both side covers then back cover and then clean back sensors then reassemble both covers in proper way..
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