Suds, F02, clicking sound from drain pump/motor

F02 Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Whirlpool Fault Codes

I endevor to purchase a new unit. I've had the same electrical issue with the "F" variable coming up for EACH cycle. I've pressed the Pause/Cancel button and attempted to resume the cycle. While that did work, again, the "F" would come up and the cycle disrupted. I think I will end up paying quite a bit to have it serviced. My washer is 7 years old and I've had it serviced twice to date. I intend on purchasing new in the New Year, a Samsung or LG.

Hi from retired Englishman in SW France, Wed evening 21:20,

Sorry but the drain pump impeller blades should only go round and not wiggle on the drain motor shaft. It works in the same way as a fan for air but for water. It looks as if the pen has permanently damaged it and it really needs replacing. Have that done then see if the SUD and F02 continue- I would guess not.
Sorry.

Good luck,

John C

Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
? Check the drain hose and make sure it is not plugged or kinked.
? Check the electrical connections at the pump and make sure the pump is running.
? Check the drain pump filter for foreign objects.
? If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^%*&(

Needs new drain pump. About $140. Will fix F02 / SUD error. Basically the drain pumpm isn't pumping water out. about 5 minutes to replace.

Check the drain line for kinks or obstructions. The pump should also be checked. Remove the hoses from the pump and using a flashlight, look into the suction port on the pump. Make sure there are no obstructions (like the occasional stray sock). Also check the pump impellers and make sure no blades are missing/broken and that the pump impeller spins freely. If any blades are missing/broken or if you cannot get the impeller to spin freely, the pump is defective. Sorry for your trouble and I hope this helped. Best wishes.

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.@#$%

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$%^%#$

Hi, 

I suspected suds build up, so I tried both regular wash cycles (e.g. Normal) and Rinse and Drain cycles multiple times to clear suds in the system, but still received the F02 error. Sometimes the SUD error message came up, but not consistently.

I ran the built-in Diagnostics tests. It made it to C:06 then got stuck.

In both scenarios above, the washing machine continued to try to pump water out, despite the fact that all the water had already been drained. After 8 or so minutes, the F02 error came on. As I understand it, if the pressure switch detects either water or suds, it commands the drain pump to continue. After 8 or so minutes, if it's still detecting water or suds, the F02 error is displayed.

I performed the following with no success:
1. Check Wire Harness connections - OK
2. Check Drain pump. – OK, as water drains at a rapid rate
3. Check Drain pump motor - OK, as water drains at a rapid rate
4. Check that the Drain hose and Drain Pump Filter is clear of
foreign objects. – OK, ran a cable through both hose assemblies (exterior and interior) and not blocked.
5. Check the CCU – appears to function normally.
6. There were no kinks in the hoses, nor was the height of the pump beyond what the manual recommends.

After more diagnostics and troubleshooting, I found that the Pressure Switch was stuck and reported the SUDS state (continuity made between contacts 11 and 14 on the Pressure Switch itself). I ran many Rinse and Normal cycles with no detergent and still got this F02 error. I checked the state of the Pressure Switch’s Empty and Level 1 contacts which intermittently reported the correct water level condition (EMPTY and Level 1). In all cases contacts 11 and 14 (SUDS) were continuously made (connected) irrespective of water level, rinse conditions and the use of no detergent.

I removed the pressure switch and tested it by blowing into the inlet and did hear the switch click, so it seemed to work properly. Given the diagnostics above, I concluded that the pressure switch hose must have been clogged.

Good Luck!!

Thanks