Copy one of the "music" files from the W.D. to your 'C:' drive.
Then, "play" that copy of it. If it stop/starts/stutters, it's your computer, not your W.D. device, that is the problem.
Otherwise, you have a problem with your W.D. device.
See:
http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc_lang=en
and "Download the Data Lifeguard Tools software (Acronis True Image WD Edition and user manual and the WD diagnostic tool)".
Run that WD Diagnostic Tool, to "test" your W.D. drive.
If it "fails" the test, then exercise the warranty to get W.D. to replace the drive.
If the warranty has expired, W.D. has a "Customer Loyalty" program;
buy a new W.D. drive through the W.D. web-site, at a discount.
Or, open the case, remove the disk-drive, and buy a replacement, compatible, disk-drive, and "transplant" it into your case, to revive your external storage device.
×