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JASON THOMPSON Posted on Nov 23, 2011
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Error code c0000 - Minolta EP4000/5000 CS/PRO Copier

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  • Master 1,110 Answers
  • Posted on Nov 24, 2011
Anonymous
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Joined: Oct 17, 2009
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Main motor not turning. Check for a major paper jam in the fuser unit. Open the front door and on the left side is the fuser assembly. Push in the green knob and turn the fuser. It should turn rather easily. If not it is jammed. That is the most common cause. Other than that you would need a technician to determine what assembly in the machine that has locked up and thus preventing the main motor from turning.

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Thanks for using FixYa. Error C0000 means Main Motor’s failure to turn and error C0042 means Fusing Cooling Fan Motor failure to turn.
These errors can be due to your fuser getting stuck. Sometimes the upper and lower rollers get stuck together, or a flat spot may develop on the lower roller. Check the fuser rollers, replace if faulty.

Please do rate the solution & revert for further assistance.

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