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Go into the extension programming and change the line settings to no ring. It is best done if you have a display phone so you can see the changes. If not, then you will need to look at the flashing line lights when you enter the programming mode.
Press Feature 00. This will take you into the programming mode. You should see the line buttons lit up green. They will be Solid (Immediate Ring) or Slow Flash (Delayed Ring) or Fast Flash (No Ring). I assume yours is solid so push each line button until it changes to a fast flash. Once done press Feature 00 to exit the system and save the settings.
I'm assuming you are using a Plantronics HL10 handset lifter. The
lifer is what notifies your headset that it has an incoming call. Try
turning the ringer volume up on your phone first and see if that solves
the problem. If that does not help, it could be the sensor on the lifter is going out. This could be causing a delay in the response time. The lifter
ships with a ring detector that has a 2.5mm jack on one end and a small
round microphone on the other end. You could try plugging this into the
back of the lifter and setting the microphone next to where the lifter
is mounted on your phone. This might help in picking up the sound of the
phones ring tones. If that doesn't help you might consider replacing
the lifter.
Partner, all releases. Examples Receptionist Call Routing. If you want calls to be
answered by the receptionist first, set the lines at the receptionist’s
extension to Immediate Ring and the lines at the users’ extensions to
No Ring. (This is the factory setting) Receptionist Backup. If you want all calls on a
line to ring directly at users’ extensions -with the receptionist
providing backup -set the line at the users’ extensions to Immediate
Ring. Then set the line (or lines) at the receptionist’s extension to
Delayed Ring. An incoming call that is not answered by a user within 20
seconds will also ring at the receptionist’s extension. Programming
To change the way outside lines or pools ring at an extension:
Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
Enter the number of the extension to be programmed for Line
Ringing. The green lights next to the line or pool buttons on the phone
show the current Line Ringing settings for all lines assigned to the
extension. (If a line is not assigned to a button, the green light next
to the button is off.) The following ringing options can be shown by
the green light next to the line button.
Immediate Ring - on steady
Delayed Ring - flashes slowly
No Ring - flutters quickly
To change Line Ringing for any line, press the line or pool button
until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
The phone has to be a member of an ICD group and have the ring set to immediate. Since this is a SYSTEM program, I don't think you can change it without the assistance of a programmer.
If you somehow have access, it's changed in programs 620-622. You need to know which group is assigned, usually group 1 put you can find that in 622. Members are set in 620 and the ring delays are in 621.
there is nothing you can do about the delay as it's the time it takes for the bluetooth to send the signal to your earpiece to tell it the call is answered, the only way to stop any delay is to set your phone to auto answer in the bluetooth headphone settings or in the call settings.
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