KitchenAid 24 in. KUDS02FRSS Stainless Steel Built-in Dishwasher Logo
Posted on Sep 28, 2008

Kitchenaid KUDS02 Rinse Aid dispenser does not work

Our dishwasher is only 20 months old. The rinse aid dispenser would dispense properly until recently. I filled it over two months ago and it still reads "full" and the dishes are NOT getting clean. I cannot find anything in our Owners Manual trouble-shooting section. The fill "plug" works OK - goes from "locked" to "open" just fine. Inside that, there is another "dial" with an arrow and dotted openings. This will turn somewhat - it also turns from "open" to "locked" as well. Is this supposed to do that? Does this inner mechanism operate the amount of rinse aid dispensed? If so, what position should it be in? Or am I barking up the wrong tree and I need a new dispenser?

  • 8 more comments 
  • JPac44 Oct 08, 2008

    I have a white powder all over my dishes now, and I know I have hard water.  The rinse aid was what made them come out clean, before, and it's no longer being used up...

  • Anonymous Nov 21, 2008

    Same problem here. The dishwasher is a year old and stopped dispensing rinse aid about two months ago.

  • Anonymous Apr 27, 2009

    Thhe rinse aid dispenser hasn't budged from full in months. It use to work. Dishwasher is about 2 yrs. old. I noticed on the underside of the cap what appears to be a melted spot? Let's get together and picket Sears......

  • hgfkhg Apr 27, 2009

    Identical problem and age of washer.Also, noticed what appears to be a melted spot on the underside of the dispensers cap? Well there, I feel better, but how does this help? I guess we could all get together and picket Sears...lol.

  • jherbie May 23, 2009

    Same problem with my KitchendAid KUDS03, which is only 15 months old. I had the dispenser replaced (under warranty) when it was about a year old and the problem has come back.
    Sounds like a common defect in their design - I'm going to write the company about it..

  • Anonymous Apr 23, 2013

    I have a kitchenaid dw and the rinse dispenser dumps about half of a full amount each time with the dial set to minimum.

  • Janet
    Janet Nov 15, 2013

    Replace rinse aid cap 2 months ago. Rinse aid has not dispensed since then

  • Anonymous Mar 16, 2014

    Will not let me add rinse aid into the dispenser on the door of the dishwasher.

  • Anonymous Mar 20, 2014

    rinse aid dispenser doesn't work

  • Anonymous Mar 28, 2014

    rust streaks from rinse aid dispenser

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  • Posted on Apr 18, 2009
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I don 't know how to fix the dispenser; however, there is a jet dry product that is sold in stores that is in solid form, you just clip it to the upper rack. I have seen it in Wal-Mart in the detergent aisle.

  • Anonymous Apr 23, 2013

    I had thought of that and will try it. Just disgusting that one gets poor quality .

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This is a potentially dangerous situation as the chemicals in the toilet bowl cleaner can cause damage to your dishwasher and may be toxic if ingested.
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Please try these steps.
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