I bought a Logitech webcam and the sound won't come though. It states my input level is not high emough but I can't find it to change it please

ok try this: - insert the old driver not the beta. - go the driver install it's like "step.exe" - right click on and select proprete - go the compatiblité - select "run under compatibilité : win 95 ...win 2000" - select run under win2000 - ok - begin to install
good luck;)

Hi,

What type of internet connection do you have and also at what speed? How is the video quality?

chack your sound driver by uninstalling and reinstalling your sound driver. if that dosent work replace sound card.

This means you need to tweak the volume levels a little and maybe also change the recording levels.

Echo is a common thin with VOIP communications and it may not go away fully but tweaking your levels shoul minimise it.

Also do not use VOIP type communications on low speed connections

dear sir.
her u bought a log. cam is latest it has some fitures like hi resulation and process with pictures so u need to do change cam resulation in camera setting then selacat low then try it's help u..:)

Thanks
Please vote
jo_chinmay

The information in this article applies to the following 3rd party software
MSN Messenger 6.x
MSN Messenger 7.x
Window Live Messenger 8.5


The information in this article applies the following platforms
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Vista
Note: The information in this article is not product specific. For details regarding camera driver and operating system support please see article 3428
Step 1: Getting Started
Before we begin setting up the sound in MSN or Windows Live Messenger, ensure the following is complete:

• Connect your camera and verify that it is working properly
• If using headphones, verify that your device is connected and functioning
• If using speakers, verify that they are functioning properly
• If using a headset, verify that both the headphone and microphone are connected and working properly.

Step 2: Executing the audio and video setup procedure within the messenger application
This procedure will allow you to assign an audio input and audio output device, as well as assigning the video device of your choice to work with the messenger application. The following example uses Windows Live Messenger 8.5 however, the same procedure can be used for earlier versions of MSN Messenger 6.x and above. MSN Messenger users please skip directly to step 4 below.
Note to Windows Live Messenger users: There are multiple ways to execute the following steps depending on being signed in vs signed out of the messenger application, and which version of Windows Live Messenger is being used. To avoid confusion, please execute the following steps while signed out. We also recommend updating to the latest version of Windows Live Messenger.
1. Sign out of your account.
2. Launch the messenger application (make sure you are not signed in to your account).
3. Locate and click the "Help" drop down button towards the top right corner and select "Show the menu bar"
4. Now click the "Tools" option in the menu bar and select the “Audio and Video Setup” option.


5. Click “Next to begin the setup process.


6. In the “Speaker Setup” window, select the output device you would like to use with the messenger application. This step is specific to speakers or headphones. If your speakers or headphones are USB devices and connected to your computer, select the device by using the drop down menu provided. If your speakers or headphones are connected to your soundcard, the device listed will be the make or model of your soundcard device.
You can also set the desired volume level and click “Play Sound” for an audio sample. Click "Next" once you are comfortable with the your selected options.



7. In the “Microphone Setup” window, select your desired input device from the drop down menu provided.
This selection will be specific to a microphone connected to your computer. If your Logitech video camera has a built-in microphone, this option will be presented as “Logitech Mic” with your camera model name in parentheses as shown above.
If you have an external USB microphone or headset device connected to your computer that hosts a microphone, select the devices name or model number in the drop down menu. If your external microphone or headset is connected to your soundcard, the device listed will be the make or model of your soundcard device. Once your device is selected, adjust the microphone volume level to your preference and click next.
Note: The microphone volume level may need to be tested in order to find a comfortable volume level. As a starting point, try setting the level midway and adjust when necessary by re-executing this procedure.

8. In the “Webcam Setup” window, select the video device you would like to use with messenger application. Once selected, you should see a display sample in the window provided. You can also click the “Options” button to make camera specific adjustments. Once completed, click the “Finish” button to apply your changes.


Once you have completed this process, the messenger application should now be configured to the correct audio input (microphone), audio output (speakers or headphones), and video device (webcam) to use when engaging in an audio and or video conversation.


his article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. Answer This article applies to the following cameras:
All Logitech USB Webcams
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.

1. Launch Skype™ and click on "Tools" as shown in the figure below
   
   Fig 1
   
   
2. When you click on "Tools" you will see a drop down list
   
   Fig 2
   
   
3. Click on "Options" at the bottom of the drop-down list
   
   Fig 3
   
   
4. A new screen appears. Click on the left side of the pane under "Video Settings"
   
   Fig 4
   
   
5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
   
   Fig 5
   
   
6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
   
   Fig 6
   
   
7. When you click on "Tools" you will see a drop down list
   
   Fig 7
   
   
8. At the very bottom of the drop down list, please click on "Options"
   
   Fig 8
   
   
9. When you click on "Options" you will see a new screen
   
   Fig 9
   
   
10. On this new screen click on the left side of the pane under "Audio Settings"
    
    Fig 10
    
    
11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    
    Fig 11
    
    
12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

as a workaround you can use the headset, you just need to configure your messenger again to use the sound from the mic input instead from the webcam.

Download the webcam installer for your webcam from the Logitech website-all you have to do is state which wecam it is you are using!

Hi manolopzo,

there is some pormenors that we can't never forget: see the record level of your mic and the distance between the mic and the speakers. if the distance is litle and the record level is high, you'll always have that feedback sound.

complements

you are getting feedback, either because your chat partner has their mic volume or sounnd volume too high which is the common cause of feedback, or if you are using from a notebook ensure that you internal mic is dissabled as they have a mic boost option within the sound settings.