Kenmore Elite Stainless Steel 24" BuiltIn Dishwasher with TurboZone Rotating Spray Jets 13103 Logo
Carlos Alcocer Posted on Nov 14, 2011
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Keep getting a white film on all my dishes, not cleaning properly.

Using Cascade Complete Dish Washing Detergent and Jet Dry Rinse. The film is also on stainless steel and all my dishes. Everything seems to work OK! The problem started several weeks ago. Can you help?

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  • Master 403 Answers
  • Posted on Nov 15, 2011
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Joined: Feb 02, 2011
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Check the temperature of the water. Should be 120 deg. Also are you using powder or liquid? Liquid dissolved a lot quicker that powder. So liquid is actually better to use. Try running the hot water at the sink until it gets hot before running the dishwasher. Also you may want to try mixing half cascade liquid and half lemon shine.

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0helpful
1answer

Built-in dishwasher. dishes not clean, plus nasty white residue on everything...

Hi

The white residue is from the new environmentally safe soap. Check your soap and see if it is phosphate free soap and that will be your issue. Also either you have hard water or you're seeing either calcium or lime deposits. You should use the jet dry for every load. There should never be any suds in a dishwasher. Do not use liquid dish detergent for the dishwasher.Try running a load without dishes, using vinegar, or a bottle of Dishwasher Magic. Another possibility could be you're not getting enough water. The level should be close to the heater(check your tech sheet to be sure). The water temp should be at least 140 deg.F (no matter what the box says) Also, use a good brand of detergent (Cascade) and be sure your wetting Agent dispenser is full. (jet dry)You should not have to pre-wash your dishes..just scrape them well.The detergent actually needs some dirty dishes to work properly..fats, protien, etc. to make up 1 more chemical for the detergent.Another important step is to run the hot water faucet before running your d/w to "purge" the cold water out of the line.

Also check this links for some helpful information:-

http://www.appliance-repair-it.com/dishwasher-leaves-white-film-on-dishes.html

http://askville.amazon.com/dishwasher-washes-dishes-clean-white-residue-problem/AnswerViewer.do?requestId=6117170

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6192

Please get back to us if you have further query else please accept this particular suggestion.

Thanks for contacting fixya.com

2helpful
1answer
0helpful
1answer

There is a white film left on dishes after the dishwasher is done. I use cascade detergent and jet dry rinse aid

Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101

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Feb 23, 2011 • Dishwashers
0helpful
1answer

My dishes come out with a powdery coating on them and cutlery is not always clean. I use cascade and jet dry but this still does not help. Whyis this happening?

Hi
White film deposits are observed if water is hard or when you are using more detergent than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results.
You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine.
Hope this helps... Please post back if more information is required.

Daniel
0helpful
1answer

DISH WASHER RUNNING FINE . NOT CLEANING AS GOOD AS USED TO. LEAVING DISHES NOT ALWAYS REAL CLEAN. IS THERE FILTERS TO CLEAN ?

Run 1 quart of white vinegar through a wash cycle.
Use only powdered detergent when washing.
Use a rinse aid product like Jet Dry.
1helpful
1answer

White powder residue left on dishes after washing. I run hot water before running dishwasher, use Cascade powder (fill dispenser less than 1/2 full per installer and do not use prewash detergent...

Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101

0helpful
1answer

A white, soap-like film is left on glasses and flatware after a washing. It does not wipe off easily.

are you using a rinse aid like jet dry you can try cascade complete it works great in my dishwasher dishes come out very clean
May 01, 2010 • Dishwashers
3helpful
2answers

Even after a wash-a white detergent residue is left.

I have a Whirlpool Gold dishwasher and had the same trouble. I found the solution. Fill the detergent dispenser to the top with Cascade Complete liquid gel - it is in a green bottle, then put a half a cup of white vinegar in the bottom of the tub before you start the dishwasher. I have tried them all and Cascade Complete Gel works best. Don't use powder. It really builds-up on my dishes and only the gel keeps the film off my dishes.

I also add Jet Dry in the rinse-aid dispenser but I have a friend who use vinegar in that too. The dishes come out sparkling clean with no film or white build-up. If they still are filmy after three washes using this method, then you may have some build-up in the dishwasher and you can put a cup or two of white vinegar in the bottom - with no detergent or dishes and wash and rinse well. That helps get rid of build-up.
1helpful
2answers

White film on dishes, glasses and silverware.

white film is actually from the calcium and magnesium found in hard water. your dishwasher is fine. its the water leaving the residue and spots. go to www.dishwasherfilter.com . they have a new product out exactly for this reason. very affordable and works amazing. you will love it.
Oct 06, 2009 • Dishwashers
1helpful
1answer

Hi, We have a new whirlpool dishwasher type no. 575-0. GU2275X TVQO. We have not been able to get clean dishes since purchase. Water is hot, everything seems to be operating smoothly. Use the...

I think I can help. We have the same dishwasher and we have very hard water. The dry powder detergents don't work well. We have found Cascade All in One Gel detergent works best and we use only a little; don't go beyond the first mark in the detergent dispenser, regardless what the instructions say. We have found using more of any detergent makes white film. Don't fill up the pre-wash side either. The Cascade All in One Gel does both at one time, so no need to put some in the pre-wash side. Also keep Jet Dry in the rinse dispenser and make sure it is set up higher, turn the arrow to 4. Try that and move up if needed. Next, we put half a cup of white vinegar in the dishwasher, just pour it in the bottom each time, right before we wash the dishes. This works GREAT! We used the white vinegar in on our former dishwasher of 9 years and never had any trouble with any film buildup. The vinegar cuts all the film and makes glasses look terrific.

If you are still are having trouble, cut out the Heated Dry at then end. The heat can cake hard water on your dishes. It may not dry the dishes as well, but it seems to stop any buildup. Using the vinegar though, we use the Heated Dry and still have no film buildup. So for us, we use a small amount of Cascade All in One Gel detergent (buy this basic gel, no added anything), 1/2 cup white vinegar poured in the bottom and Jet Dry in the rinse dispenser. We always have sparkling clean dishes with no hard water buildup. If you don't have real hard water, but just a little hard water, you might try decreasing the white vinegar to 1/4 cup and increase it if you start seeing the white film build back up. Also don't overload the dishwasher. Make sure there is space in-between each dish and have all plates face toward the center.

Make sure you turn your sink faucet on to as hot as you can get it and run the water until it is hot, then turn off the faucet and turn on the dishwasher. This helps to keep the dishwasher from running longer, which would mean more hard water swishing around longer if you don't heat the water, and you know what that means, plus the heating element has to work harder to get the temp up and that makes it burn out quicker. Once a month check your jet sprays, that turn around in your dishwasher, because the little holes can stop up with hard water gunk and this will cause film on your dishes to build up. Take a toothpick and crush the gunk in any holes and make it go out of the holes. Hope this helps you!
Apr 27, 2009 • Dishwashers
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