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Take the scope outside during the day time. Remove the lens cap-- put the diagonal into the focuser at the rear of the scope. Put the eyepiece with the largest number written on it into the diagonal. DO NOT use the 2x barlow-- practice focusing on a distant object during the day time.
YOU MUST first line up the finderscope with the main tube--
Get the top of a telephone pole in the main tube's eyepiece. Without moving the scope adjust the cross-hairs of the small finderscope so they line-up on the same object.
Sorry no manuals for that brand of telescope on the internet. However Bushnell has a web site with their manuals. Find one that is similar to your scope here: http://www.opticsplanet.net/bushnell-warranty.html
The only thing I can think to ask is whether you have fitted an eyepiece (NOT the barlow lens, if it came with one). Eyepieces are small lenses marked with a focal length (in mm, like 20mm or 9mm). They fit into the part that does the focussing, and are held by a small screw that you tighten with your fingers. If you have fitted an eyepiece and it still won't focus then I don't understand what is going on.
I would suggest that this is one of those problems best sorted by an experienced person physically present.
This is one of the worst telescopes you could have purchased. Plastic eyepieces and a plastic focuser! We receive many complaints about not being able to focus.
Try again--- next time buy one of these which is the best value in amateur astronomy.
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