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Hi there.
That error message generally shows up when the is an application that is installed on your phone that has gotten corrupted or isn't compatible with your device. the first suggestion that RIM suggests is to do a reset. This is done by pulling your battery out for afew seconds and putting it back in. If that doesn't help and you can still use your phone try deleting the most recently installed apps and resetting after each uninstall. If you cannot use your phone then you will have to reset it to factory default and reload the software. There are many methods to do this. Some however and easier than others.
You need to reinstall the phones OS, to do this you will need a computer with the Blackberry desktop software installed.
Below is a link to a site that has detailed instructions on how to do it, its a bit involved but take it step by step and it will work (I have done this at work quite a few times)
download a BB desktop manager ,install it and then connect your phone to the pc via the cable ,let the pc install the drivers o the phone be patient , your desktop manager will recognize your phone , there is one option name update device ,click on that and follow the instructions ur phone will be updated online and your prob will be solved , if u still need assistance mail me at [email protected]
Hi hafiz7779 ok you need to load the blackberry desktop manager onto yout computer or laptop and reload your phones apps back on to it. The desktop manager is going to save all your information and restore yout apps. plug the phone into the computer or laptop. It will ask you to backup your information and restore say yes. You wan the phone the way it was before the crash . fyi you need to blue disc that came with the phone or you will have to go on blackberry dot. if you don't know where it is. this will et your phone back for you.
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