It is a dirt devil Royal which I use to vaccum stair steps. it is a new vaccum . not it will not work, the brush will not rotate. I looked to see if some hair was the problem but no hair or fuss. I also have emptied the vaccum. but it will not vaccum... ALSO I Can't disconnect the parts.....

This model is also notorious for the roller bar going bad. When the roller brush can't spin because it's bearings have worn out, the motor shaft continues to try and turn the belt, but since the belt can't spin the motor shaft at that point burns right through the belt.

To make sure that it's your roller brush, remove the brush from the vacuum cleaner, and hold it using just your two pointer finger tips, holding just the bearings caps at the end of the bar, and not the bar itself.

Try to spin the brush using your thumbs. Does the brush spin freely without resistance? It should spin completely around 3-4 times on each spin. If it doesn't spin, then your bar is bad.

If the brush doesn spin, and it continues to break belts, this means that the belt is being installed incorrectly, and is being pinched by the roller brush. Pull the belt forwards after installing to make sure the brush spins freely. This model is also notorious for the roller bar going bad. When the roller brush can't spin because it's bearings have worn out, the motor shaft continues to try and turn the belt, but since the belt can't spin the motor shaft at that point burns right through the belt. To make sure that it's your roller brush, remove the brush from the vacuum cleaner, and hold it using just your two pointer finger tips, holding just the bearings caps at the end of the bar, and not the bar itself. Try to spin the brush using your thumbs. Does the brush spin freely without resistance? It should spin completely around 3-4 times on each spin. If it doesn't spin, then your bar is bad. If the brush doesn spin, and it continues to break belts, this means that the belt is being installed incorrectly, and is being pinched by the roller brush. Pull the belt forwards after installing to make sure the brush spins freely.

If the bearings are tight, you can clean them with rubbing alcohol. Just put a few drops on and spin them. Repeat this until any alcohol running out is clean. NEVER oil brush bearings, they will grab onto dust and jam again. They're mounted in bronze bushings, which are self lubricating. If the bearings are tight, you can clean them with rubbing alcohol. Just put a few drops on and spin them. Repeat this until any alcohol running out is clean. NEVER oil brush bearings, they will grab onto dust and jam again. They're mounted in bronze bushings, which are self lubricating.

I believe there are three screws in the baseplate, turn it over and remove the screws and then it should start coming apart, you can also look this up on You tube under Dirt devil brush replacement. I believe there are three screws in the baseplate, turn it over and remove the screws and then it should start coming apart, you can also look this up on You tube under Dirt devil brush replacement.

yes, I received it as a gift new. I checked the brush, unscrewed the plate over the brush....nothing in the brushlike hair or lint.ins't there a guarentee on a new one???? yes, I received it as a gift new. I checked the brush, unscrewed the plate over the brush....nothing in the brushlike hair or lint.ins't there a guarentee on a new one????

I removed the plate to look at the roller brush but nothing moved and I didn't see a belt. are you sure there is a belt in sight. WHY DON'T I HAVE A GARANTEE ON THIS SINCE IT WAS PURCHSED IN SEPTEMBER.... I removed the plate to look at the roller brush but nothing moved and I didn't see a belt. are you sure there is a belt in sight. WHY DON'T I HAVE A GARANTEE ON THIS SINCE IT WAS PURCHSED IN SEPTEMBER....

YES, THE MOTOR RUNS.......... YES, THE MOTOR RUNS..........