While scanning there appears a strange error message on the computer screen.it says something like: System locking.Press C button and then retry.I don't know which is c button and what system gets blocked.
i've reinstalled the software and it says :Scan error!
please help!!!
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I need to know if you can copy normally. If so, try changing you USB cable to a good quality, thick cable, not exceeding 10ft. long.
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