Hello and welcome to FixYa!
1.Put a AT&T or Cingular SIM in the phone; it does not have to be an active SIM,then enter *#865625#.
2.Message Displayed: SIM Unlock Process,Select "OK"
3.Select "Unlock SIM",-Select "Network Unlock"-Enter the 16 digit unlock code*-Select "OK"
4.Re-enter the 16 digit unlock code-Select "OK"-Device should say: Network Lock Deactivated.
If this doesn't work for your phone;
The 16 digit code used to unlock your phones can be obtained by calling
AT&T Technical Support and given the representative the IMEI
number,and you can get the IMEI number through keying in the following:
*#06#.
Let me know how this worked out for you. If my solution helped you, please rate this solution!
It doesn't cost anything and only takes a second, but it is greatly appreciated.
KittyTech
If you need further help, reach me via phone at
https://www.6ya.com/expert/carolyn_427ff26936286336
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