Try reseting with the following - SIM 163 Reset Press the system menu/counter key. Select Service setting using the up/down cursor keys. While pressing the start key and the # key, press the enter key. (Maintenance mode is entered.) Select Maintenance mode using the up/down cursor keys. Press the enter key. Enter the maintenance item (163 Resetting fuser problem) number using the up/down keys. Resetting the fusing problem data Description Resets the detection of a service call code indicating a problem in the fusing section. When a service call concerning the fusing section occurs, turn the power switch off and open the front cover. Then, turn the power switch on and press the system menu/counter key to enter the maintenance mode. Purpose To prevent accidents due to an abnormally high fusing temperature. Method 1. Press the enter key. A selection item appears. 2. Select Execute using the up/down cursor keys. 3. Press the enter key. The fusing problem data is initialized. (Four service calls, namely C6000, C6020, C6050, and C6400 are reset.) Completion Press the back key. The indication for selecting a maintenance item No. appears. Note: Sometimes in order to do the reset when the machine is in an error state you need to open the top cover (like to replace the toner) and leave it open until you have performed the reset.
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