Question about HP LaserJet 2840 All-In-One Printer

1 Answer

Hp colour laserjet 2820 keeps coming up with error 5. i've turned off and then on but keeps coming up with the same error. is it the bulb?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,121 Answers

Step1: Open flat bed galss & optical scanner assm, clean flat bed glass, as well as clean internal reflecting glasses in optical scanner, ensure that don't use any kind of cleaners to clean the reflecting glasses, use ear buds to clean gently..Step 2: Replace optical scanner assembly..

Posted on Oct 25, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

2820 error 2


Kevin_Trenow is correct with his solution to the HP colour Laserjet 2820 error code 5 problem - Thank you.

The symptoms are that the machine turns on but after initial movement of the lighted up scanner, there is a disturbing ratcheting noise as if the scanner is trying to move but can't. The machine comes up with error 5 and suggests turning off and on again - this is a waste of time.

1. The top document feeder is released by detaching the multiplug and simply (carefully) removing the whole section.

2. This allows the removal of 8(?) screws from the second layer which contains the glass platform. The screw heads were removed using a star drive, labelled CR-V T10. (Buy Draper 31 piece Precision Screwdriver and Bit set; part no. PSS31)

3. Carefully lever off the grey surround with button labels on it - probably between 6 and 8 clips attach it.

4. Now lift/gently lever off the glass containing layer.

5. Use a spectacle wipe or erquivalent to wipe the glass over the white strip (This is the problem - the scanner light needs feedback from the white strip to end up in the correct position - the 'ratcheting noise is caused as the stepper motor continually moves the head to find the feedback point)
NB. The glass above the white strip will look perfectly clean - looks can deceive!

6. Replace the glass containing layer, ensuring it is clipped in - don't screw up yet in case more cleaning is required

7. Turn on and the scanner light should end up in the required position.

8. Replace screws, replace lid, push on grey panel and you should have a fully working machine for the price of a spectacle wipe.

Mar 13, 2012 | HP LaserJet 2820 Printer

1 Answer

Supply error 10.1004 on HP laserjet 2820 printer


this error comes when the printer not reco the cairtages & drum if u replaced the print cairtages then replace the drum & calibrate the printer & restore the factory default.

May 12, 2010 | HP LaserJet 2820 Printer

1 Answer

Prints smudges in many colours


the most common causes for multi-colour smudges and streaks are the laser-module (or scanner) and/or the photoconductor unit (also called drum).

Apr 20, 2010 | HP LaserJet 2820 Printer

1 Answer

Hp color laserjet 2840 locks up at startup


Remove all toner carts
remove network card
remove memory
Turn off

Turn on...wait for error messages to stop.
Turn off

Reinstall items
Turn on

Jan 30, 2009 | HP LaserJet 2820 Printer

5 Answers

HP Printer Color LaserJet 2840 Printer makes clicking noise and shows on display: Scanner bulb warming up - scanner error 5 Turn off then on but this does not work. Is it mechanical problem or software...


I Have A HP Laserjet 2820 on power up went through to scanner bulb warming up then made a clicking noise comming from scanner unit it was trying to escape the case. if this is the same as yours the problem is that the scanner unit can't find the home position strip mounted betweent the gray case wide piece right hand side as you look down on scanner unit with lid up & the top of the scanner glass inside the scanner unit to get to it you must remove top section of the scanner unit & cleean underside of scanner glass please E-mail me if you want full instruction.

Oct 13, 2008 | HP LaserJet 2820 Printer

1 Answer

Clear error code on hp 2820


Could be scanner assembly or formatter

Jun 24, 2008 | HP Color LaserJet 2600n Printer

1 Answer

HP Laserjet 2820 getting error 10.1004 supply error when installing a new imaging drum. Anyone ever got this error msg? Thanks


Does it work with this error....if so you wanna
make sure that you have a HP cartridge, sometime the chipset is not recongnize....and you have some function that doesn't work. If you try all this, call HP.

Mar 26, 2008 | HP LaserJet 2820 Printer

6 Answers

HP Color LaserJet 2820


The flat bed scanner assy is bad and needs to be replaced. The part number is Q3948-60191. Hp recomends taking it to a repair center for replacement

Jan 13, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
HP LaserJet 2840 All-In-One Printer Logo

155 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...