Hello and welcome to FixYa,
This could be one of so many issues.
You could have your touch pad lock on and not realize it;
Did you restart the computer after your download was complete? If this doesn't work;
You could try to re-download your touch pad drivers,
then restart the computer again after installation is
complete.
If you have any more information that could help, let me know and i will find other solutions for you to try.
Let me know how this worked out for you. If my solution helped you, please rate this solution!
It doesn't cost anything and only takes a second, but it is greatly appreciated.
KittyTech
If you need further help, reach me via phone at
https://www.6ya.com/expert/carolyn_427ff26936286336
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